Sebastians Appliance Repair
- 510 Evans Rd, Dixon, CA 95620, USA
- (707) 365-6162
Ubicación
4515 Barham Ave, Corning, CA 96021, USA
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Austin
They sold me a broken washing machine and ignored my calls for a week, after they finally answered they sent someone to fix it. They failed to fix it and ignored my calls again so I ended up fixing the machine myself because these incompetent “experts” couldn’t figure it out. The washing machine was also very dirty and smelly.
Donna Borg
Do NOT recommend.
I called to have a noisy dryer repaired.
They came out and said it needed a new belt. The technician said they had to order the belt and it should arrive in one or two days.
I never heard back from them, so I called to follow-up. “Yep, the belt is right here.” was their reply. Why didn’t they call me when they received the part?
This should have been my first clue that this was a shady business.
They got the new belt installed and after one load of clothes, the same noise was back.
I scheduled another service call.
They no showed.
When I called to find out where they were the technician said “Oh, I forgot about that call.”
Technician came the next morning and said the wheels were dirty.
One dryer load later the same noise was back.
I opted not to call them a 4th time.
Instead I called Hudson’s Appliance.
They properly diagnosed the sound as being worn out wheels over the phone. When they got here and took the dryer apart they saw there was a crack in the plastic fan.
Mike’s Appliance not only failed to diagnose the reason for the noise, they also didn’t see the cracked fan.
Put this business on your DO NOT CALL list unless you have money to throw away.
raquel ontiveroz
100% do not recommend!!! I bought a washer from Mike and it came not working.. he sent somebody out several times to fix and after the 4th time, he said he would charge me even though, they never fixed the issue. When I tried asking questions, like why would I be charged? Mike got really upset and said he had to go and hung up the phone.
Lorraine Cox
Jonathan came out to diagnose and repair if possible my older upright freezer that was leaking water periodically. He quickly found that the drainage line had a blockage and used his steamer tool to clear it. We had to clear out the food in the bottom two sections of the freezer for him to get to the back panel to do the work. He didn’t find anything else wrong with our freezer. He cleaned the bottom of the freezer and put everything back in place. He explained everything to me and was very knowledgeable and friendly. I highly recommend him! I’m very glad that I called him for a second opinion after the technician from Smart Tech Appliance Repair told me that there was a blockage but that the line in the back bottom of the freezer was frozen and that the freezer was going out and would be too expensive to repair. Jonathan told me that there was no frozen line! I think that Joshua didn’t want to bother with fixing our freezer, and we’re out $100!
Traci Stevens
First they lost my washing machine, then they send it back with no hoses and it made a horrible noise but Mike threatened to charge me another $70 if he came out and the problem was my fault. I sent it in with an off balance tub that was it’s only problem, but he said it needed a new pump and a few other things costing me a total of $260. So you can imagine how I felt when the machine totally broke. Finally he send out someone who said my machine was trash and they’d trade me machines. I will NEVER deal with him again!!! HE’S SHADY!!!