Best Western El Grande Inn
- 15135 Lakeshore Dr, Clearlake, CA 95422, USA
- (707) 994-2000
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Location
101 BIA Rd 228, Redwood Valley, CA 95470, USA
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Louis Cisneros
Beautifully property, Jeff Mills always cleaning moping, wiping , vacuuming takes pride on his work & greeting everybody KUDOS to Jeff. Spa has wonderfully strong JETS. Restaurant Angelinas located right next door on the Casino has quality food. at a reasonable price. Already looking forward to our next visit, this Whyndam property is the best one yet, We will keep exploring. Everybody is very friendly.
Michael Golding
Clean and nice. TV is good. Amazing Jacuzzi with powerful jets and large and nicely hot. Pool is large and beautiful. But they keep the temperature at 78°, which is a bit cold even in summer. Breakfast is pretty bad. No hot food. A few rolls and some bread and butter. Had a few cheap Yoplait yogurts that were gone by the time I got down for breakfast on one of the days. Coffee cups are very small with no carrier case so must drink there or burn your hands carrying them. No eggs, no cereal, no hashbrowns, no waffles, no milk. Staff is great. WiFi is spotty.
Beverly Breneman
This hotel was a wonderful experience. Everything about it was perfect, the cleanliness, the service. Most of all, I was impressed with the front desk staff. They were so helpful and kind in helping me figure out the logistics of having my puppy with me etc. Especially helpful was Lila, she was gracious and helped me and my daughter out multiple times. Always with a smile on her face and no complaints over her very long shift might I add. She would even go out of her way to help us with things unrelated to our stay. She was lovely and amplified ours and I’m sure many others experiences! She’s someone you can’t afford to lose.
Great customer service and thank you.
Sarah Brewer
This place exceeded my expectations in so many ways! Stayed 3 nights for a work trip and was immediately impressed by the friendliness of the staff and the value and quality of the stay. It’s the little things that add up. The tasteful dècor that carries the spirit of the tribe, with hints of basketry, feathers and natural elements. Beds, pillows, linens – very comfy. Nice pool. Delicious food at the casino and super convenient to have ready-made sandwiches available for my work lunches in the field. Good prices at the gas station (and also very convenient). Would definitely stay here again if I’m in the area!
Sean Bains
Such a great place to stay! Everything is so beautiful with amazing decor that highlights the beautiful valley.
Could Mgmt consider improving the wifi in the rooms? I had no cell service and could only use wifi near the entrance to the room. Also, if able consider to give desks for workspaces, the small round tables are too small. Thanks again