Worst hotel stay of my life. We were thankful they were able to switch our room when we woke up from an asthma attack due to the smoke smell in the hall and rooms next to us. Every time we enter or exit we have to hold our breath from the smoke smell. Once we got to our new room we were ready for a good nights sleep but the construction guys had another plan. Before 8 a.m., there was grinding and sawing and knocking that kept making us get up to answer the door thinking someone was there but no. Mattresses and furniture were all over the top floors hall ways, and the noise was non stop. We had no warning of this having come from out of town and we were unable to cancel without losing our money. The first front desk lady we spoke to Lilly was so kind and helped us change rooms. The second front desk lady made my partner cry when she said there was nothing they could do about the noise. Granted this was a more sensitive trip for us because we were in town for a memorial and chose to stay at a hotel instead of with family so we could get quality rest. HA!! When we asked the gentleman the next morning if there was anyway there could be a remedy for the situation he said no because the owner is cheap. At that point another customer was behind us rudely hassling the guy helping us for a room key and we were just done. Oh also, usually best western has free breakfast, but not this one! Stay somewhere else unless you smoke cigarettes and can’t hear.

The best place to stay in Clearlake. Rooms are good sized, clean & you dont have to worry about hearing whats going on in the rooms nextdoor or out in the hallway.. There are stores and places to get food within walking distance.