My worst experiences at a post office have been here. More than one. Never had anyone be rude to me at a post office except here. The counter person is rude. Every single time.
I got harassed by workers and then people in line at this location and I will be filing a complaint with the post master and legal proceedings for the undue harassment. They lost my package and then said it was at the post office so I showed up to get it and the impatient lady at the desk just seemed content with saying it was a scam and that it was my fault that I had been scammed, I disagreed. She got rude. There was a group of people in line behind me listening there that started making fun of me saying I was dumb because everyone else there agreed that I had been scammed and the female at the desk with long dark hair on Sept 5 12:35 pm was agreeing with them. She made it way worse because they all turned against me when she said it. She could have been professional and kept order but she was in it with them. Worst experience ever at a post office. I told those in line to stay out of my business because they were becoming verbally aggressive by now and the lady worker yelled at me instead of telling them to quiet down. Then the male worker fifties white guy took me aside and found my package only after the group in line was done ridiculing me and the male worker no name tag but dirty unkept shirt to go with his attitude cussed at me saying damnit when he was speaking with me. I reprimanded him for losing his professional demeanor and cussing at me in front of ten people in line and he got quiet because he knew he was wrong. I left that day feeling harassed and emotionally abused when all I wanted was my package.
Our service has certainly taken a dive lately. We have had numerous misdirected packages, squashed packages, and packages left on the driveway or the lawn. We’ve received slips to pick up at the post office only to get there and find out the package, small enough to fit in our mailbox, had no requirement to sign for. Today I tried to fax them a request to please stop putting packages on the lawn. Either the fax number on their website is no longer valid (I have sent faxes there before) or they have blocked my number. I realize they are under pressure, but it takes more time to fix a problem than to just do it right the first time. We pay for a certain level of service, and lately that service is not being provided.
I’ve had 4 packages unable to be delivered on Simpson lane in the past 2 weeks with the notice, “Mailbox too full.” I dont know who is doing the route now but the driver use to just drop off the packages at the door. People are home too so if someone is needed to be present, they are there. Inconvenient for me as I work 7-5 and need some of these items ASAP. I feel like the delivery driver could just take a 15 second walk to the door and drop the packages off there.
Super-friendly, efficient staff… extremely reliable service! I’m one of the top shippers in Fort Bragg, and I’ve always had wonderful service from each of the counter folks (even when I drop in just before closing, with 20+ Priority Mail packages). I’ve shipped thousands of packages over 13 years, and only a very few shipments have not been delivered on time and on target.
I am consistently VERY HAPPY with their service and professionalism! Thanks, guys! 🙂
Karen Greathouse
My worst experiences at a post office have been here. More than one. Never had anyone be rude to me at a post office except here. The counter person is rude. Every single time.
A - Z
I got harassed by workers and then people in line at this location and I will be filing a complaint with the post master and legal proceedings for the undue harassment. They lost my package and then said it was at the post office so I showed up to get it and the impatient lady at the desk just seemed content with saying it was a scam and that it was my fault that I had been scammed, I disagreed. She got rude. There was a group of people in line behind me listening there that started making fun of me saying I was dumb because everyone else there agreed that I had been scammed and the female at the desk with long dark hair on Sept 5 12:35 pm was agreeing with them. She made it way worse because they all turned against me when she said it. She could have been professional and kept order but she was in it with them. Worst experience ever at a post office. I told those in line to stay out of my business because they were becoming verbally aggressive by now and the lady worker yelled at me instead of telling them to quiet down. Then the male worker fifties white guy took me aside and found my package only after the group in line was done ridiculing me and the male worker no name tag but dirty unkept shirt to go with his attitude cussed at me saying damnit when he was speaking with me. I reprimanded him for losing his professional demeanor and cussing at me in front of ten people in line and he got quiet because he knew he was wrong. I left that day feeling harassed and emotionally abused when all I wanted was my package.
Cathy Rowbottom
Our service has certainly taken a dive lately. We have had numerous misdirected packages, squashed packages, and packages left on the driveway or the lawn. We’ve received slips to pick up at the post office only to get there and find out the package, small enough to fit in our mailbox, had no requirement to sign for. Today I tried to fax them a request to please stop putting packages on the lawn. Either the fax number on their website is no longer valid (I have sent faxes there before) or they have blocked my number. I realize they are under pressure, but it takes more time to fix a problem than to just do it right the first time. We pay for a certain level of service, and lately that service is not being provided.
Gaston Rathsamy
I’ve had 4 packages unable to be delivered on Simpson lane in the past 2 weeks with the notice, “Mailbox too full.” I dont know who is doing the route now but the driver use to just drop off the packages at the door. People are home too so if someone is needed to be present, they are there. Inconvenient for me as I work 7-5 and need some of these items ASAP. I feel like the delivery driver could just take a 15 second walk to the door and drop the packages off there.
The staff at the office have been nice so +1
Matt Perelstein
Super-friendly, efficient staff… extremely reliable service! I’m one of the top shippers in Fort Bragg, and I’ve always had wonderful service from each of the counter folks (even when I drop in just before closing, with 20+ Priority Mail packages). I’ve shipped thousands of packages over 13 years, and only a very few shipments have not been delivered on time and on target.
I am consistently VERY HAPPY with their service and professionalism! Thanks, guys! 🙂