It is very unfortunate that I have never tried the food here I did not know the place existed until picking up food several times for delivery through doordash though today the young woman behind the counter confused at how doordash app work reprimanded me on being early unaware that I was already on two deliveries and the order at her restaurant was added to my delivery route since I had a second order to drop off I informed her I would be back after the other delivery and she became even angrier I understand the doordash drivers are not the paying customer but they are also there to bridge the gap between customers who do not have transportation and a restaurant that sells delicious food that they enjoy unfortunately because of this woman’s attitude I will never try this restaurant and I will not deliver doordash for this restaurant again!
Do not add a self-service checkout if you will accuse someone of stealing so easily. Just because I went across the street in a hurry to not get hit by a car, I had to cross back over to verify my receipt. If it was that serious, the employees wouldn’t be outside chit-chatting. Maybe get a sign saying ‘Receipts must be checked at the door’ if that’s the case.
This place could be so much more. For starts open up at 6:30 to serve all the workers showing up for 7:00 shifts. (yes there are a few hundred of us between the court/sherrifs office and Caltrans. Next serve a good cup of coffee.. fresh brewed good coffee not whatever that automated machine poured stuff is you have now have a bar with milk, cream sugar options etc so we can fix our coffee the way we want it. Finally and most importantly. have some grab and go burritos, breakfast sandwiches etc. When this place was the courthouse cafe there would be 40 customers in there before 7am. This place is totally missing them most important two hours of operation.
photo on doordash was misleading but I can’t really complain because the details was only talking about the burger it’s self but the photo included fries I thought I’d be getting fries included but nope
my wife was suppose to pick up my order but she said the place looked close due to the door having tape all over it and their open sign being off and the interior looking dark so i called them and they answered which let me know they aren’t closed but during the call i asked one simple yes or no question about my order to some young woman and instead of answering they just decided to hang up on me which wasn’t very customer friendly
the Bacon Smash Burger I’ve ordered was delicious but I don’t know if I’d order from here again if they’re gonna have poor customer service
C P
It is very unfortunate that I have never tried the food here I did not know the place existed until picking up food several times for delivery through doordash though today the young woman behind the counter confused at how doordash app work reprimanded me on being early unaware that I was already on two deliveries and the order at her restaurant was added to my delivery route since I had a second order to drop off I informed her I would be back after the other delivery and she became even angrier I understand the doordash drivers are not the paying customer but they are also there to bridge the gap between customers who do not have transportation and a restaurant that sells delicious food that they enjoy unfortunately because of this woman’s attitude I will never try this restaurant and I will not deliver doordash for this restaurant again!
Kimo Taum
Do not add a self-service checkout if you will accuse someone of stealing so easily. Just because I went across the street in a hurry to not get hit by a car, I had to cross back over to verify my receipt. If it was that serious, the employees wouldn’t be outside chit-chatting. Maybe get a sign saying ‘Receipts must be checked at the door’ if that’s the case.
brooks taylor
This place could be so much more. For starts open up at 6:30 to serve all the workers showing up for 7:00 shifts. (yes there are a few hundred of us between the court/sherrifs office and Caltrans. Next serve a good cup of coffee.. fresh brewed good coffee not whatever that automated machine poured stuff is you have now have a bar with milk, cream sugar options etc so we can fix our coffee the way we want it. Finally and most importantly. have some grab and go burritos, breakfast sandwiches etc. When this place was the courthouse cafe there would be 40 customers in there before 7am. This place is totally missing them most important two hours of operation.
Nathan Malbrue
photo on doordash was misleading but I can’t really complain because the details was only talking about the burger it’s self but the photo included fries I thought I’d be getting fries included but nope
my wife was suppose to pick up my order but she said the place looked close due to the door having tape all over it and their open sign being off and the interior looking dark so i called them and they answered which let me know they aren’t closed but during the call i asked one simple yes or no question about my order to some young woman and instead of answering they just decided to hang up on me which wasn’t very customer friendly
the Bacon Smash Burger I’ve ordered was delicious but I don’t know if I’d order from here again if they’re gonna have poor customer service