I had an appointment at One Toyota Service Department where I was greeted by Brian. I explained that I was there for paint chip repair and mudguard installation.
Brian kept me informed throughout the process, starting with the mudguard installation. While working on the paint, they discovered a dent. Since my sales representative was unavailable that day, Brian stepped in to assist me in discussing the dent fee with the manager. After waiting for about 3-4 hours, my car was finally ready. I truly appreciate Brian McCallum’s help, and I highly recommend One Toyota Service Department in Oakland.
Huge shout out and thank you Eric Xian for helping me with my Sequoia TRD PRO! I hate spending more than 2 hours at a dealership. He made it quick but was thorough and ensured I understood the process. Will for sure buy more cars from him in the future. Keep up the good work Eric! One Toyota Oakland is lucky to have you!
I Purchased a vehicle at One Toyota and had a wonderful customer service experience. Alex Guan was super experienced in customer service. Alex is highly professional and even offered me water as I waited on my purchasing docs to be processed. My experience was excellent. I will definitely continue my car purchasing choice at One Toyota of Oakland. Thank you Alex!!!
Paul Kniha
I only get my service done here. Nice staff, predictable wait times, nice lounge area.
John V.
I had an appointment at One Toyota Service Department where I was greeted by Brian. I explained that I was there for paint chip repair and mudguard installation.
Brian kept me informed throughout the process, starting with the mudguard installation. While working on the paint, they discovered a dent. Since my sales representative was unavailable that day, Brian stepped in to assist me in discussing the dent fee with the manager. After waiting for about 3-4 hours, my car was finally ready. I truly appreciate Brian McCallum’s help, and I highly recommend One Toyota Service Department in Oakland.
Jason Chen
Huge shout out and thank you Eric Xian for helping me with my Sequoia TRD PRO! I hate spending more than 2 hours at a dealership. He made it quick but was thorough and ensured I understood the process. Will for sure buy more cars from him in the future. Keep up the good work Eric! One Toyota Oakland is lucky to have you!
Marlyn Velasquez
I Purchased a vehicle at One Toyota and had a wonderful customer service experience. Alex Guan was super experienced in customer service. Alex is highly professional and even offered me water as I waited on my purchasing docs to be processed. My experience was excellent. I will definitely continue my car purchasing choice at One Toyota of Oakland. Thank you Alex!!!