Spent a couple days in the city to celebrate my girlfriend’s birthday and we had a great time. The hotel was perfectly located to uber to the destinations we were planning to see. Although our rooms at first were not the rooms we had purchased for, Robert, who was working the front desk, was super helpful and understanding of our preferences. He was patient and went above and beyond to offer help and complimentary wine. The only thing that our group had a slight critique about was the A/C inside the rooms. Great maintenance staff and daily cleaning was done every time we left. We would book again here and big thanks to Robert!

I was going to leave this place a 4 star review because for the price it really was somewhere you couldnt argue with. We paid £160 a night which compared to our trip is still expensive – but san francisco is the same as LA, over priced crack houses. In both cities your paying hundreds a night for garbage. So relatively speaking £160 a night here for what you get is a bargain.

All seemed well. Great sized rooms etc. Adjacent to the pool on level 2…but then at 7:30 in the morning the staff ruined it. The noise they made was ridiculous. I appreciate they have a job to do but im not having the shouting and banging. Absolutely zero awareness of their actions

If youre staying here make sure you ask for a higher room.

Location is great. We found a car park on the next block for $30 for 24 hours. Caught the tram up to fisherman’s wharf – which by the way if youre reading this and cant decide between the two…fisherman’s wharf looks like where all the homeless stay and its just really tacky and run down. All the hotels we seen along the streets looked absolutely dreadful, the zephyr etc – so my advice would be stay around union square and travel to and from the piers.