Freeman Toyota service has honestly been pretty solid for warranty work so far.

First of all, free WiFi and coffee? Underrated.

Appointments have been easy to schedule, and every time I’ve called, the process has been simple. The team has helped with issues, and overall things have gone smoothly, which is not always something you expect when dealing with car service.

Now, the plot twist: car AC smelled really bad.

They promised to take care of it, but unfortunately it came back after a few days.

At this point, every time I drive, I think about Freeman Toyota… mostly because the smell reminds me. I’d prefer to think about them while driving a fresh-smelling car.

Overall, the service has been really good, so I’m hopeful they’ll help get this solved for good on my next service appointment.

Hopefully I won’t need to update this review later.

I purchased two cars from Freeman’s a few years ago. I brought my wife’s car in last week for a full oil change service. That included a brake check, tire rotation and topping off of fluids in addition to the oil change. The service technician let me know there was alot of corrosion on the battery and a couple of filters that needed to be changed. I said to go ahead and do it for an additional charge. I brought my Toyota in yesterday for the same service. I was informed that I needed this done and that done for an additional charge. I reluctantly agreed, and allowed the work to be done. When a service Rep informs you of other recommendations for service, make sure you really want them before saying yes. I still feel uncomfortable about this visit.

I got my Prius serviced @ 60,000 miles today and Toyota paid for Lyft to take me to the Fairgrounds Golf Course so my boyfriend and I could go to the driving range until my car was finished. The shuttle picked us up 1 hour earlier than scheduled and I was driving my own car soon after that. My car was washed for free and interior vacuumed. How cool is that!