Chipotle Mexican Grill

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Descripción

Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.

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Ubicación

60 Crescent Dr, Pleasant Hill, CA 94523, USA
3.6
385 reviews
  • Slik Laughter

    I’ve been here several times. Last visit similar to this visit. Staff rude throwing temper tantrums does the young man doesn’t understand English and got the order incorrect. So he threw the four tacos we had order over to the back behind him and with a continued pouty face slapped the ingredients onto the new fajitas. My wife and I were astonished at the attitude. She remarked to me what’s his problem? Then the girl that took over seen bubbly but pushy hurrying and not listening to us. Same thing last time pushy attitude won’t listen in a big hurry. People were just rude and we didn’t actually get what we ordered but rather than make a scene worse we accepted and moved on. We work hard for our money and the last thing we want to see is rude staff pouty faces and to be rushed. Additionally We were well before closing time hours and nobody behind us…. so why the drama? We won’t be eating Chipotle anywhere ever again!!!

  • Brian Kong

    Rarely does a place unironically deserve less than 3 stars, but chipotle miraculously made us wait 30 minutes longer than the pickup time, forgot a part of our order until we asked, and then they rolled two tortillas in one foil so they stuck together, and opening it reveals space with missing ingredients.

    You guys objectively earned a 1 star. And for the people who aren’t convinced by the wall of 1 star reviews, don’t get chipotle of all places

  • Laura Hernandez

    Ordered uber eats for me and my daughter, this was one of the bowls freshly opened. It was packaged and sealed correctly but the bowl wasn’t even half way full! It literally looks like they put one scoop of meat. Just ridiculous completely NOT worth it. You’re better off going somewhere else.

  • Rebeca Navarrete

    I usually always come to this location feeling satisfied. Lately though I have been served by this lady named Elizabeth who consistently always has an attitude and skimps out on portion sizes. I always ask for double meat and she always under delivers from my usual portions. Today as per usual i ask for my extra serving of chicken and she gives me a small amount, i then ask her for the correct amount and she only gave me and extra two small pieces of chicken and proceeds to give me attitude by rushing me to proceed with my order while looking bothered by my request. Safe to say that I will not be coming to this location if I ever see this lady here again

  • Kelly V

    I was really disappointed with my visit today. I ordered bowls, and there were only about a couple tiny pieces of steak in each one definitely not even a full scoop. All my bowls had barely any protein. When I politely asked why there was so little meat, I was told that if I wanted more, I would have to pay for double meat. I wasn’t asking for extra; I was simply expecting the standard portion that I paid for.

    For the price Chipotle charges, customers should receive consistent portions. It felt like I paid for a steak bowl but barely got any steak. I hope this location works on providing fair and consistent serving sizes.

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