The worst business I’ve ever lived next to or had the ill fortune of having to interact with. Constantly disturbing their residential neighbors with vacuuming and metal-grinding sounds from between 10 AM and 5 PM, including weekends. When I called to ask if there was any way to reduce or limit the noise, whoever I spoke to was extremely rude and dismissive, saying there was nothing either I or he could do about it. A drain on their community. And since I never see any actual customers there, they must be terrible at selling cars on the owners’ behalf. Already submitted a complaint to Berkeley Environmental Health about the noise pollution. Avoid this place like the plague.

I really like the continuity of working with this guy Jerry who’s been there for many years and I left my 2008 Toyota there and he had it sold within days. I was very pleased.

Good service but it takes a really long time for any sort of serious or decent offer. My Honda was expected to sell quickly being a Honda but it took over 2-3 months for serious offers to start to arrive. The offers that did come through were not a lot more compared to selling at a dealer (however much I hate interacting with dealers) after you account for the $1000 fee BB charges. I was on a rushed timeline and ended up selling to a dealership. Being located in the peninsula did not help either since the hike to Berkeley was quite a distance. Hopefully this service helps folks but from what I can tell used car prices have been dropping and dealers are taking advantage of the situation.