Bought clothes for my fiancé for our anniversary here. They ended up not being her style, so I went to return them. I had asked about the return policy PRIOR to checking out, and was told I had 14 days to return the items. What I was NOT told was that I would only receive store credit, not an actual refund. I tried contacting the store owner about this since I was not informed of the entire policy. I waited a week for a response before calling the store to follow up. Only after calling the store did I receive a response from the owner stating she won’t issue a refund.
Overall this experience was incredibly frustrating and I felt very mislead and deceived. Now I have almost $200 in store credit that I likely won’t use.
Beware: Clothes smelled very strongly of naphthalene chemical (mothballs). I bought a pair of $100+ jeans and cannot wear them due to the smell. Unfortunately I had already removed the tags so I cannot return them, so my money was wasted and I am stuck with a pair of jeans that smell terrible (after airing them out for 2 weeks already also). Store is unable to give me a refund and did not take responsibility for the issue. I will not be shopping here again.
Beth Ceriani
Found this lovely boutique on a vacation. They have beautiful pieces and will ship!! Highly recommend if you’re an experienced shopper!
Liz Cuff
Bought a shirt through their website, shipping was quick and the customer service was great!
Paige Davis
Bought clothes for my fiancé for our anniversary here. They ended up not being her style, so I went to return them. I had asked about the return policy PRIOR to checking out, and was told I had 14 days to return the items. What I was NOT told was that I would only receive store credit, not an actual refund. I tried contacting the store owner about this since I was not informed of the entire policy. I waited a week for a response before calling the store to follow up. Only after calling the store did I receive a response from the owner stating she won’t issue a refund.
Overall this experience was incredibly frustrating and I felt very mislead and deceived. Now I have almost $200 in store credit that I likely won’t use.
Ellen Francis
Beware: Clothes smelled very strongly of naphthalene chemical (mothballs). I bought a pair of $100+ jeans and cannot wear them due to the smell. Unfortunately I had already removed the tags so I cannot return them, so my money was wasted and I am stuck with a pair of jeans that smell terrible (after airing them out for 2 weeks already also). Store is unable to give me a refund and did not take responsibility for the issue. I will not be shopping here again.