I wanted to special order a 2026 2500HD Duramax AT4X AEV. I contacted MKB GMC not knowing it would be the best decision in the process of getting the specific truck I wanted.

When I arrived at the dealership Anthony Chapparone greeted me and immediately started the process of building the truck online. He was able to answer or get answers to all the questions I had. I was in and out of the dealership in under an hour.

Anthony kept me updated through the build process from the GMC factory to the AEV factory to delivery and again answered all my questions throughout the process.

When the truck was delivered to MKB they immediately got it ready for me to pick it up. When I arrived they expedited the financing process and Anthony thoroughly explained all of the trucks systems.

If you’re looking for a friendly straightforward vehicle buying experience speak to Anthony at MKB GMC.

Thanks again Anthony!

They seemed to have a no BS approach which I loved. Initially, I had given them a five star review, but now I’ve come back to edit my review. Accessories that were supposed to have been included with the car were not included. When I got home and noticed that certain accessories were supposed to have been included and tried to get those accessories that were on the window sticker, It took me about 6 to 7 phone calls to try to get that worked out. The salesman seemed very difficult to reach and even finance quit responding to me at some point. Two weeks later, I did finally get what I was promised, but not without having to call the sales manager and complain. Then I later noticed a discrepancy on the interest rate that I was quoted versus what was on the sales contract. Yes, it was my bad that I didn’t notice the .3% difference at time of signing and I should’ve caught that, but it seemed a little shady of them to change it on me, especially when I came in with my own financing. So I’ll give them three stars instead of none because they did get me in and out as I requested and the negotiations were smooth. However, subtracting two stars for the headache I had to go through to get the accessories and for the hassle of being charged a different rate than I was supposed to have been. All in all, just watch everything a little closer than I did when I was at the dealership. Make sure you get all your accessories before you leave, and make sure you’re interest rate is on point. Oh and make sure you get any promised points as well. That also took 16 days to get straightened out and several phone calls.

I have a 2022 GMC Sierra AT4 2500 that I bought used, and after having it for about 4-5 months I started running into several issues. I brought the truck to Marvin K. Brown since it was the closest dealership in my area, and that’s where I met Joseph Bates.

Right from the start, Joseph was professional, personable, and easy to talk to. Throughout the entire process he has been nothing but kind, honest, and trustworthy. He treated me like a friend and treated my truck as if it were his own. He helped me from beginning to end and made sure every issue was addressed.

Another person who deserves major recognition is Charley, the technician who worked on my truck. Charley was incredibly honest, knowledgeable, and determined to get my truck running in top shape. After bringing the truck in multiple times, he could tell how frustrated I was, and he made it his mission to make sure my truck would run better than ever.

Joseph Bates and Charley — thank you both so much for your patience, your hard work, and your dedication to helping me through this. I’m genuinely grateful I met you both, and you absolutely deserve recognition for the way you take care of your customers.