. I am posting this to reach the owner directly, as management refused to take accountability for damaging my car.
A few weeks ago, an employee scrubbed my windshield so hard it left a chip. The manager argued with me and insisted it was impossible, even though my dash cam caught the entire thing on camera. As a former car wash ASL, I know how these operations work and how easily glass chips.
Some people might think it’s crazy to push this hard over a windshield, but what’s right is right and what’s wrong is wrong. Your employee was wrong, and forcing a customer to pay for your team’s mistake is bad business. I am fully prepared to get a lawyer involved if that’s what it takes to get this resolved. I hope the owner reaches out to fix this before it goes any further
This car wash has everything in stock, is cleaned, and well serviced. All of the machines worked. I don’t know what more one could ask for! The car reader worked in the bay I used. I didn’t see a card reader for the vacuums
I’ve never had a problem with their equipment, but I would recommend spraying off the brush before you use it on your car. It’s often full of mud from the last person that used it. I really appreciate the alarm when the timer gets down to 1 minute, not all car washes have this feature. They keep the place clean and well maintained, what more can you ask for from a car wash?
Amber James
. I am posting this to reach the owner directly, as management refused to take accountability for damaging my car.
A few weeks ago, an employee scrubbed my windshield so hard it left a chip. The manager argued with me and insisted it was impossible, even though my dash cam caught the entire thing on camera. As a former car wash ASL, I know how these operations work and how easily glass chips.
Some people might think it’s crazy to push this hard over a windshield, but what’s right is right and what’s wrong is wrong. Your employee was wrong, and forcing a customer to pay for your team’s mistake is bad business. I am fully prepared to get a lawyer involved if that’s what it takes to get this resolved. I hope the owner reaches out to fix this before it goes any further
Malhotra Nigl
fine as always… been coming here for years, gets the job done without any bs… definitely comin back again
SHERYL FRIEDMAN
The vacuum hoses are often either broken or won’t turn on. But the drive-through car wash is decent.
Camaris Faircloth
This car wash has everything in stock, is cleaned, and well serviced. All of the machines worked. I don’t know what more one could ask for! The car reader worked in the bay I used. I didn’t see a card reader for the vacuums
Casey Russell
I’ve never had a problem with their equipment, but I would recommend spraying off the brush before you use it on your car. It’s often full of mud from the last person that used it. I really appreciate the alarm when the timer gets down to 1 minute, not all car washes have this feature. They keep the place clean and well maintained, what more can you ask for from a car wash?