Sebastians Appliance Repair
- 510 Evans Rd, Dixon, CA 95620, USA
- (707) 365-6162
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629 Redwood Ave, Redwood City, CA 94061, USA
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Michael Hahn
If zero stars was an option, that’s what Cannon Appliance deserves. My experience with them began in September of 2023 when I first moved into my townhouse and discovered my dishwasher was partially broken. My landlord gave me Cannon Appliance’s number to get it fixed. I called and the next day they sent over someone to take a look. The technician said that they would need to order the part to get it fixed and would reach out to schedule an appointment. So far, so good. It is now almost April of 2024 and I have called them at least 5 times to get an update only to be told “let us check with your technician and call you right back.” Only to never get that call back. Literally at least 5 times. They also rarely answer the phone. I have to spam them several times until someone answers. I’m starting to wonder if this is even a legitimate business, as last time I called and spoke with someone I heard babies crying in the background. Do yourself a favor and find any other company to help you out. It is clear that this one does not keep their word or care about their customers.
Emily Walling
Yvette was super responsive and helpful in getting me service for a broken washing machine. I had initially gotten same day service from another provider, but that company claimed replacement parts for my 11 year old machine were not available and cancelled their return service to fix the machine. Yvette was still willing to take my call after I had previously declined a next day appointment with Cannon and she had easy access to the SpeedQueen parts we needed, and got someone in to fix the machine within 48 hours. Tom and his assistant were knowledgeable, professional, flexible (we were dealing with morning kids x work meeting rush hour at our house) and helpful. They have been in business for 70 years and I would recommend them for prompt and reliable service.
Korey Shirey
The service was great! The tech brought the parts required to repair on the first visit and was able to repair my washer very quickly. I am satisfied.
Nicole Rubin
Highly recommend. Honest, reasonable and very responsive. Thank you, Cannon Appliance, for the great service.