Raised in Shasta County, but moved away 35 years ago. When I am back in town I look for opportunities to visit my past and enjoy local treasures such as Bartels. I wasn’t able to rate as high simply because of my interaction with the employee taking my order. She did not know if it was my first time, or if it had been a while, or if I was a regular… I asked a simple question regarding the menu, and was responded to with an eye roll, deep sigh, and this statement “menu’s been the same for __ years”. The vibe I got was that she was frustrated that she has to say that a lot. Once at my table the burger and fries were good and I ate every bite. I will probably skip the Anderson location next time, the location in Corning is welcoming and delicious.

Very unfortunate. We’re locals that have been coming for years and recently, we’ve noticed intentional overcharging. Today, I got home and was missing a burger. I called immediately and unfortunately, Autumn was very unhelpful on purpose. Originally, she tried to tell me I didn’t order what I was charged for. Then, proceeded to tell me she couldn’t break down why 3 burgers (one kids) and 3 fries was 38.63$. Which was unfortunate because I ensure to tip every time as well. She refused to break down the cost and said she was unable to ring anything up on her register unless I came in so she could override my mistake. I have never been spoken to in that way. Never once did she try to fix the issue. We won’t be returning. Make sure to get an itemized receipt. I’ve been overcharged 8-20$ the last three visits. They are very rude when asked as well with the excuse that they’ve recently raised prices. I kindly reminded them they would have to update the board to reflect that as to not be falsely advertising and stealing patrons money.