This is the worst Habit location I have ever tried. I recently starting working in town and I love Habit Burger. I tried this location for the first time last week and went through the drive thru on my lunch break. There were 2 cars ahead of me. It took 32 minutes for me to get through the drive thru… I was late getting back to work. I got the portabella char, which I normally love. But the mushrooms were completely black where they just tasted like old burned oil, and if you’ve ever tasted burned oil you know that it overpowers everything and it’s all you can taste. I gave them the benefit of the doubt and thought maybe something had gone wrong that day, so I went back today. There were 3 cars in the drive thru so I decided to go inside to avoid getting stuck in the drive thru again. Inside there were two tables with people waiting for food. I ordered at the kiosk, just a 5 piece chicken nugget and a 50/50 side. My order went through at 2:03pm… And I sat there and waited for my food until 2:29.. they did not serve any food into the lobby until 2:22 when they served one of the tables that had been sitting there when I walked in at 2. And they had managed to forget to put fries on any of their burger meals, so they had to take them back to add fries, then forgot to give them the dressing for their salad… But, I ordered a single simple order. 26 minutes for a 5 piece nugget and side? And when the food was given to me, it was completely cold. Not just not hot, but actually cold. By then, I was late back to work again though and wasn’t about to ask for a remake or refund. I was also only given 3 onion rings, one of which was broken, and the other 2 were the kind that is two pieces breaded and fried together into one.. so really got ONE ring and one broken one.. again, totally cold. I don’t necessarily blame the employees, because there were only two employees working, one seemed to be taking the drive thru orders and then doing all the cooking. The other was expediting/packing bags/maybe helping with drive thru? Hard to tell. Now I feel like the lack of staff was probably the issue last week as well. And the poor cook quality is probably a result of someone trying to cook everything but being pulled away to take orders. This location needs to solve their lack of staff. Regularly taking 30 minutes per order and then handing out poor quality orders at that point is diabolical.

This is just disgusting! Who would eat this nasty soggy burger?!! I can’t believe I paid for this rotten disgusting food! I can’t believe the staff even served their customers this crap! Horrible service and gross food! I want a refund!!!