Good experience.
I appreciate the tech systems of communications involved: Being texted and emailed accordingly. The technician arrived around the estimated provided time, was quite knowledgeable as well. Explained everything thoroughly. I also appreciate being upfront and clear about the $119 diagnostic charge for showing up. TO which my only recommendation is for the diagnostic report to be more fluent, and elaborative describing in a paragraph the diagnostic (since > $100). Other than that, I recommend the experience.
Brian from Sears Appliances Services was very friendly, kind and knowledgeable. Even while waiting weeks for parts to come in. When returning to repair our washer he was still the same friendly and kind person he always is. I do recommend him highly thank you, Brian
When I opened and closed my Dishwasher after it’s first cycle after being fixed, it makes a continuous clicking when trying to open or close. Will change to a higher rating when they fix this. (edit: Changed star rating. Rectified the issue, but still not in within the time frame given.)
ronald baker
Dave was able to fix our ice maker on our refrigerator so my wife could continue her hydration so she could continue recovering from her surgery.
Elizabeth Laskodi
Wonderfully easy to book, quick appt time booked. Technician David was awesome, knowledgeable, and helpful. Had everything fixed in 30 minutes.
Adriant Sanchez-Tiburcio
Good experience.
I appreciate the tech systems of communications involved: Being texted and emailed accordingly. The technician arrived around the estimated provided time, was quite knowledgeable as well. Explained everything thoroughly. I also appreciate being upfront and clear about the $119 diagnostic charge for showing up. TO which my only recommendation is for the diagnostic report to be more fluent, and elaborative describing in a paragraph the diagnostic (since > $100). Other than that, I recommend the experience.
Leticia Garcia Cardoza
Brian from Sears Appliances Services was very friendly, kind and knowledgeable. Even while waiting weeks for parts to come in. When returning to repair our washer he was still the same friendly and kind person he always is. I do recommend him highly thank you, Brian
Seth Hall
When I opened and closed my Dishwasher after it’s first cycle after being fixed, it makes a continuous clicking when trying to open or close. Will change to a higher rating when they fix this. (edit: Changed star rating. Rectified the issue, but still not in within the time frame given.)