Comfort Dental Group
- 2881 Hemlock Ave, San Jose, CA 95128, USA
- (408) 249-8888
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1110 N Dutton Ave, Santa Rosa, CA 95401, USA
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Joyceee Calero
The receptionists here are so RUDE OMG this is not the first they did this to me!!! They’re not happy to assist customers.Every time I will bring my clients here you can’t even feel at is. I mean not comfortable . When you’re talking they TALK TOO they will not listen to you!! Specially the big lady here sorry for my word but I don’t know how I describe her. This is so AWFUL place.
maria mccormick
I love my dentist! And I have had nothing but great service from all the hygienists. For years.
Jill Aguilera
My doctor got me an emergency appointment for the next day. Parking was ample for patients. I filled out a simple form and waited maybe 5 minutes. Dr. Cynthia was great. She put a temporary filling in my tooth and got me a follow up appointment to put in a more permanent filling the same week. ( I had to leave town and couldn’t make that appointment, rescheduling was simple.) Dr. Cynthia is very professional and understanding. I am only disappointed that they aren’t taking new patients over age 21. Great place for emergency care.
Jennifer Cardenas
If I could give this place zero stars I would. I never review anything, because I like to give places second thoughts. It comes to no surprise the one star reviews I’ve been reading.
This place lacks empathy. The front desk is rude and has no sense of confidentiality. I was sitting in the back and I can hear there loud phone calls to patients, so unprofessional. Please don’t get me started on the appointment wait times. It’s insane the lack of organization they have.
Please don’t come here, especially if you have kids. It not worth the stress they give with their attitudes and no appointments.
Update: They told me my child had a cavity and would need to have an appointment in a month. I thought it was weird and had second opinion. Turns out, they lied and my kid has ZERO cavities. This place takes the cake for being one, if not the worst dental place in Santa Rosa. If they tell you, your kid has a cavity, GO GET A SECOND OPINION. It’s not worth your babies oral health!
Heart
Miscommunication within your team has become a serious issue. Every time I call, I get different information. Previously, I was told not to call frequently because your team would follow up, yet here I am being told I need another referral to pediatrics—again. It’s frustrating and confusing when employees aren’t on the same page. Consistency and follow-through are lacking, and all I hear is “I’m sorry,” but nothing changes. Are you really sorry, or is that just routine now? This isn’t just inconvenient—it’s unprofessional. It’s clear your management needs a serious review and improvement to serve patients properly.