TL Tillett’s Automotive, Inc.
- 1426 Petaluma Hill Rd, Santa Rosa, CA 95404, USA
- (707) 527-7615
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7711 Oakport St, Oakland, CA 94621, USA
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Platinum Chevrolet Commercial Truck Center
- 1235 Santa Rosa Ave, Santa Rosa, CA 95405, USA
- (707) 234-4097
Depaz Auto Sales
- 1223 Petaluma Hill Rd, Santa Rosa, CA 95404, USA
- (707) 527-9036
Bob Bernstein
Negotiated over the phone for a specific vehicle. When I got there found the vehicle was not just new but right off the delivery truck.
Paperwork was seamless and deal was simple with the price i pre negotiated. The salesman Chen was vary patient and explained to my wife almost every feature of the car after the sale.
Mark the finance guy did was great as well none of the typical Fear Uncertainty and doubt. No high pleasure to buy services I did not need and never buy anyway.
Andreina Febres
I went from 1 to 2 starts because John stepped in! I had one of the worst experiences I’ve had in my life since owning a car (over 27 years).
The details are insane but they include, getting a call back from their person who answers the messages. They received my car at 8am but I hadn’t received any updates by 3:30pm. She said that they couldn’t locate my car after being dropped off by their own towing service.
My car was supposed to take a little over 4 hours to be done but by 4pm, they had no idea where my car was and when I said, “this is a joke”, while being calm and respectful, the person decided to say “I’m not taking any disrespect from you” and then decided to hang up on me.
After not having a car for over 4 days, I asked for a rental and that’s when I experienced a more professional interaction; he was helpful and reassured me that they care about my experience! He shared the whole issue with their service manager, who I never heard from…it took a whole week for them to change the 12V battery which is already a common issue with the Ioniq 5 and cover under warranty.
This is my 2nd Ioniq 5 and the first time I experienced the 12V issue, I resolved everything on my own, paid auto zone for a new battery and had an expert installed it for me; the issue was that I paid over $250 out of pocket but the experience was so much better.
I would prefer to try another Hyundai service even if I have to drive farther!
Michael Yi
I recently purchased my Sonata Hybrid from this dealership, and I couldn’t be happier with both the vehicle and the overall experience. Abdul was incredibly professional, knowledgeable, and friendly throughout the entire process. He took the time to walk me through the vehicle’s features, answered all of my questions without any pressure, and made sure I had the opportunity to take a thorough test drive before making my decision.
The entire purchase process was smooth and enjoyable thanks to his excellent customer service. I would highly recommend this dealership to anyone looking to purchase or lease a vehicle, and I especially recommend asking for Abdul. He made the experience a great one from start to finish!
Tommy Dinh
I worked closely with Armaan Singh for a quote on an suv we were shopping for. He was extremely helpful, responded in a very timely manner, never pushy and took time to understand what we were looking for. Lots of sales reps can learn from him. Going to dealerships and getting to the point without the beat around is always difficult. I was able to communicate with him and he offered such a competitive quote. Not just the numbers were great but he definitely went above and beyond with his service. Overall experience was great, ask for him you won’t be disappointed.
Maynor Garcia
Bought my first car at San Leandro Hyundai and had a great experience. Brayan Chavez was professional, explained everything clearly, and helped make the process easy. Really happy with my new Elantra and would definitely recommend working with him.