The worst service experience ever. Brought my car in for repairs. The door and engine didn’t recognize the key. They misdiagnosed the problem then charged me $1740. After their “ supposedly “ service, I drove off and in the middle of the road, , the car died and the trunk door kept popping up again. I had to tow it again back to service. I thought they would try to repair it again given that it came with warranty but instead they said it needed a battery change that cost me another $1200. I wasn’t keen about the price so I drove off to O’Reilly to get a new battery. They were so nice there and helped me install the battery. Battery cost $380 plus $40 to reset the system by a local auto repairs. That was it, the car now runs great and trunk door stopped popping up and down. I asked RR to refund for the misdiagnosis several times and they just totally ignore me. The mechanics are impotent, they know less about RR than a small auto repair shop and the management sucks. They don’t give a crap about customer service. I will dispute with my credit card. My advice to you folks is Never to buy a car from this dealership and do not take your cars in to get serviced cuz they are there to bully you and scam your money. Everything is a ripoff ! I really hope Karma will get them. They will go down!!
Btw, RR sucks, just right after I got this fixed, I had to deal with the suspension. It is just one thing after another, nothing but problems. Even the tow truck guy told me that RR is high on their list for tow away due to constant engine problems. If you want a headache try buying a RR next time

Honestly, I hate car shopping. I am not the type of buyer who will ever pay full price or pay above what is considered a “good deal”. Working with car dealerships around the country is exhausting. Especially as a woman. Your car expertise isn’t taken seriously often times and I’ve been mistreated in the past But, this experience at this dealership was very different. It was easy from start to finish. My sales person was Tarek Sellami and he was amazing!! I told Tarek Sellami what I felt was a good deal and what I’d pay based on market information and what other dealers were offering and he didn’t waste my time trying to talk me out of all the research I already did. He heard me and took me seriously and worked to get me the deal/value I wanted. He showed he wanted my business and was extremely communicative and available to not only get the deal done, but even helped me secure a shipping company. He sent me the best videos and pics of the car and went above and beyond. He will forever have my business and get all my referrals. He’s made my first day of 2026 start off right. Also, the time to sign paperwork was mostly electronic and also a faster process than I’ve experienced elsewhere. Do not waste your time at other dealerships…This is the one to go to, to leave the experience feeling great. Even the video with the red bow was a sweet touch! (Attached to this review)

We bought the Land Rover Range Rover Evoque few weeks ago and the service is great. Giovanna is very friendly and easy to talk to. She is very reliable and very helpful. She will always follow up when you need something from her about the car. I highly recommend to talk to her if you are planning to buy a car in Jaguar Land Rover San Francisco Ca. She will answer all the questions you need to know about the car you are interested. Thanks Giovanna Munoz for Everything.