Red Robin Gourmet Burgers and Brews
- 2031 Bronze Star Dr, Woodland, CA 95776, EE. UU.
- (530) 661-7470
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11825 Main St, Fort Jones, CA 96032, USA
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Bridgette Wood
Husband and I came through the area on our way to find primitive camping on the Salmon River. This place is amazing!! Husband had been here once prior with a group of his friends and said I HAD to go too! Well they didn’t disappoint. We got drinks, an app, and both had burgers. Every single bite was 10/10! We sat outside, the waitress was very sweet, AND the chef came out to check on my husband’s burger because he ordered their special of the week. It was something new they’d been working on and wanted his opinion. I think this is great for business and shows drive to be the best! The bathrooms were clean, the food was fresh, and the staff were very welcoming and professional! We will be back ❤️
Trin
Hi,
I’m not usually someone who writes reviews online or bashes businesses on social media, but I felt it was important to share our experience from the other night. We came to your establishment to celebrate our daughter’s win with our family.
First, I’d like to say that our waitress was lovely and very apologetic throughout the situation. Unfortunately, my daughter found a piece of paper in her burger. The waitress tried to handle it it kindly and brought her a salad instead, which we did not really want.
However, when we received our bill, we were surprised to see that only her meal had been discounted, while a required 20% gratuity and an additional 3.5% service fee were automatically added to the bill. Given the circumstances, this felt disappointing and left us feeling unsettled about the overall experience.
I also wanted to mention that the bathrooms were very dirty during our visit. As members of this community, we truly hope you will work to do better for both locals and travelers passing through. Small details and customer care make a big difference in how people view and support local establishments.
I wanted to bring this to your attention directly and tried to message directly but have not been acknowledged. I believe situations like this should be handled in a way that makes customers feel valued and taken care of.
Thank you for taking the time to read this. And I really hope that you try to do better.
S O
Atmosphere gets a 10!!!! Service was outstanding. The food was delicious. The cocktails were great. The restaurant is very clean. We found it by mistake and so glad we stopped. They have a small gift area. I wish I had gotten a few things. I guess I’ll have to go back.
Jeff Crow
food was very good, but the service was slower than expected. I realize it was the valley wide yard sale, but there were only three tables currently seated, two of which already had food, and the third was a couple who received their food soon there after. A small group came in after us, and the waitress was more interested in talking to them than checking on us ( about four trips ) before we had to ask for a refill and to-go boxes.
Not that I’m trying to be “that” person but a few things to improve on.
Yes we would go back!