I’ve been a regular here for brunch with family and friends, so it genuinely pains me to write this. It was 73 degrees in Burlingame and I decided to grab breakfast and sit outside while waiting for my car to be serviced — ordered the farmhouse breakfast. I stepped inside briefly to grab a to-go box for my unfinished eggs, potatoes, and chicken sausage. When I came back, Valeria had already cleared my plate and told me “there’s nothing left.” I paid $30 for that meal.

When I went inside to address it, I was met with no apology and a dismissive “so what do you want to do?” I let it go and sat back down — until I overheard Valeria telling her coworkers that I had thrown the to-go box at her. I had my earphones in at the time but wasn’t listening to anything, so I heard every word. I calmly approached her and asked if I could clarify something. I explained that I was eating alone, that I had stepped inside only to grab a box, and that I still had food on my plate. I acknowledged it was a misunderstanding on both ends. I wasn’t aggressive, I wasn’t combative. What I got back was anything but that same energy.

$30 for a meal that got thrown away before I finished it, staff who couldn’t be bothered to make it right, and an employee fabricating stories about a customer to her coworkers. There are too many good brunch spots in the Bay Area to spend your money somewhere that treats loyal customers like an inconvenience. Do better.

I won’t be back.

Below is the to-go box I apparently hit worker, Valeria, with…

A large amount of selections and I had trouble choosing! Their plate visuals were so cute and helpful to see what I wanted. It was very crowded on Memorial Day morning.

We had a bit of trouble finding a table after placing our order at the register. However, a very kind man (a busser?) noticed us waiting and had a lovely pair who was finished with their meal get up so our group of 4 could sit down. He cleaned and cleared the table in an instant. Lovely hospitality and service. Lots of runners and staff circling the place- they seemed very busy as the place was bustling but they remained friendly and gave us everything we needed quickly.

The food was great, too. Presentation was beautiful. The berries brioche French toast was a little too sweet for my taste, but I don’t have much of a sweet tooth. The heavenly toast was delicious, but hard to eat as the toast was hard to cut through/bite, even with their serrated knife.

Discovered this place which is just a block away only from my apartment. The place is pretty presentable, the food is excellent though it could be really crowded most specially over the weekend and weekdays as well but it’s worth waiting. The crew are always on the top of their job cleaning and clearing out some table for the next customer who will dine in. My experience from this place is beyond expectation and will definitely comeback again since its only in my place.