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Location

660 S Main St, Fort Bragg, CA 95437, USA
2.6
21 reviews
  • Marc A. Tager

    Great location for a bank and crack staff always there to help! I am a member of another bank but I use their atm a ton.

  • Stephen Schiff

    I first tried to make an appointment for a business account in early October and was told I could get an appointment in late November. 2 Months, for an active business account in good standing. Now, 2 months later, I just drove 30 miles for the 2nd time, the 2nd time, to be turned away because a Banker was not on hand. That’s twice I had an appontment, which was cancelled with no prior notice, after waiting 2 months!!
    Absolutely incredible! The worst customer care I’ve ever experienced, in any industry! I am actually a little stunned.
    Obviously, we will be looking for a different financial institution. I highly recommend that you do as well. Fort Bragg Wells Fargo cares nothing about their customers.
    Disgusting lack of access and accountability.

  • Lindsey Myers

    I purchased 2 cashiers checks at this location and neither of them were completed correctly (no authorized sig by bank employee) They would do NOTHING even though it was THEIR ERROR. I am out $436,000 until I can track down these checks EVEN THOUGHT IT WAS THEIR ERROR. I’ll be closing all of my accounts soon. POOR, poor customer service.

    WF Executive Office Customer Service was unable to do anything about this. Apparently it is up to the branch managers discretion. BEWARE THIS BRANCH!!! THEY MAKE ERRORS AND WILL NOT CORRECT THEM.

    I was finally able to get both checks back and I was told to take them back to the branch so they could be signed which I did. No apologies from anyone. The branch manager wouldn’t even come out of her office to see me. WORST SERVICE I’VE EVER HAD FROM ANYONE. I’m in the process of closing all of my accounts with WF now.

  • Joe Mayfield

    While I am aware of the dirty deeds Wells Fargo corporate has committed, I have been banking at my local Wells Fargo for more than 20 years and am perfectly happy with the service I receive.

    Occasionally, getting to a teller is a slow process and I’m elderly and find it difficult to stand for long periods; nevertheless, that’s my problem, not theirs. I know they have a lot of turnover of tellers (is this location a training site for new tellers?). And sometimes the new people are scruffy or gloomy (not my idea of a good public interface), but the service has never been less than efficient and correct.

    I don’t understand the one-star reviews. It’s a shame that people can affect the overall rating of a business just because they had an incident that caused them aggravation, but there it is. The computer age. And everyone has an opinion.

    Thank you, Cheryl and Dawn and the rest.

  • Peter Mello

    I know this is a bit awkward, considering all of the recent revelations about Wells Fargo’s misdeeds on the corporate level, which I’m as disgusted by as anyone, but I wanted to remind people that our little branch here in Fort Bragg is still an incredible asset to our residents. They work in an area barely bigger than my bedroom, are open more days than any other bank in town and for longer hours, and have to overcome the ignominy of being inside a grocery store, and yet they never behave in anything less than an exemplary manner.

    I opened my first account there over 20 years ago and while I’ve tried several other banks in town, over time I’ve always ended up back in their queue, waiting to have Marie or Jessica or Alta help me tend to my finances. Some of them have been there as long as I have or longer, and whether my accounts were flush or barely in the black, they always treat me with the highest respect and go out of their way to help me accomplish what I want. It’s easy in the social media age to only speak of companies when we feel aggrieved, so it only seemed fair to take a moment to recognize them today for a simple deposit and transfer that was done 30 seconds after I stepped to the counter, because that’s what they’ve done without fail for me for more than two decades. Thanks Wells Fargo of Fort Bragg, my life is easier because of you.

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