The team at San Francisco Toyota is fantastic. This was the best car buying experience I’ve ever had. I contacted the dealership online about a vehicle in their inventory. Larry Lim got right back to me confirming it’s a availability. We spoke about the details and I flew up the next morning. The car was detailed and ready for me to test drive. Once I decided to buy it, the paperwork was handled promptly. Patrick in the finance department was great. He explained the various protection and warranty options available but there was none of the hard sell to buy anything. Including the test drive, I was in and out in 2 hours. I would highly recommend coming to San Francisco Toyota if you’re in the market for a car.

I was in need of a car, because my current car has been problematic lately and I did some research for something very reliable and the choice was Toyota. This place was recommended to me by some close ones of mine and told me to look for William since they have bought their vehicles through him. So I said heck yeah and made an appointment with him for a in person visit. Upon arrival, William was a bit busy assisting the customers that arrived before me, but that does not bother me since I am a very patient person. I began browsing around their shop to see what would fit me. All of their vehicles are mostly unlocked where you can get in and see if it is the one you like and if it is locked you can simply ask one of their employees where they will unlock it for you. I had a couple of cars in mind that I wanted to see and test drive. Their inventory is filled with many great options to choose from that will fit your budget. When I was there they had many suvs, mini suvs, sedans, hatchbacks, pickup trucks and even a couple of Supras in stock. Finally, I was greeted by William, fleet manager, and told him exactly what I wanted. He brought around a few cars for me to test drive. Since he was busy at that time, I was able to test drive the cars on my own. The choice was clear and I told him which one I will get. I was seated at his station and he began to process the paperwork. I explained to him I am willing to purchase it and pay it off right away which he said is fine, but sadly I was not able to get it the same day since their service station was closed and were unable to clean the car to brand new. He told me to just come back the next day and it should be good to go. I was not mad, but more on the excited side and acknowledged, because I know great things take time. I came back the next day in the afternoon and was given some good news right away. William told me the car has been cleaned and washed and is up in the front. The process for the paperwork and purchase took a few hours since many people were purchasing cars that day. I just stood by patiently and was extremely happy since this is my first time buying a brand new car from the dealership. My experience here was definitely a great one thanks to William who is very welcoming, well trained, professional and understanding where my visits were a satisfying and issue free one. I highly recommend San Francisco Toyota and William to anyone who is looking for a reliable and new car, he will explain every detail, pro and cons of each model to you. I will definitely be back for another purchase in the future!