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Description

Longtime supermarket chain carrying brand-name & house-label groceries, plus a deli, bakery & more.

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Location

1799 Marlow Rd, Santa Rosa, CA 95401, USA
4
1,313 reviews
  • Greg Lucchesi

    Only one exit is against code!!!

    This Safeway use to be good but now it’s mediocre!!
    I’ll never choose this one again!
    My mom needs one of the scooters but both were out of order/not taking charge.
    It took her 1.5 hrs to walk around the store from 12 items!!
    Garbage!!!
    They only have 1 exit opposite of check out making her walk een further!!
    Only one exit should be against city code!!

  • eban hale

    Im so sick of Safeway and their dumbass digital coupon bullshit. EVERY time i come to this safeway, same thing, no cell service so you have to use their worthless wifi. Combine that with trying to “clip” a coupon makes frustration levels peak. And if you cant clip a coupon you have to pay more for a product, no sale price for you. Safeway has been dicking us over since forever. Id rather spend my money at the corner store, where people are more personable.

  • Jay T.

    No one was at the guest service desk, because I was waiting a while I decided to walk around the store for no longer than 2 minutes. The employee finally returned and helped another customer that was waiting after us, before I even had the chance to get to the desk the employee left again.

  • WildTurkey X

    This is regarding the location: 1799 Marlow Rd, Santa Rosa, CA 95401. My dad shops at your store after visiting my mom at Primrose Alzheimer’s center next door to you nearly 6 days a week..a few weeks ago probably around January 17th he told me a male cashier was very sick with a cold and sneezed on him..next thing you know my dad was sick two days later and infected my entire household including myself. I am sitting here with a terrible cold now thanks to your sick cashier..I am wondering why this locations management did not have the wisdom to send home this very sick employee? Your management needs to send home their sick employees!!! This has terribly damaged the last few weeks of my life. My entire household is sick due to your carelessness.. now I have a second complaint from today’s date January 31st 2026. My dad picked up some items for me there today at the Marlow road location and one of your baggers bagged two fabric sheet boxes with three Powerades. The Powerades stank of the pungent Bounce fabric sheets and I had to pour all three of them down the sink wasting about $12. Your baggers are careless enough to pack cleaning supplies and laundry supplies with food and drinks like they really don’t care. You need to tell your baggers to carefully avoid this type of issue and pack cleaning supplies and laundry supplies and food and drink separately. Now we are out $12 and I don’t have my Powerades.

  • Tommy Turner

    Was here today 1/13/26 4:15pm. I stop at deli to get some Pitcraft Slow Smoked Turkey. Gentleman was helpful and cut it as I asked for it. As I walk to checkout. I remember I had coupon. I saw Pitcraft already cut in precut case, so I grabbed a half pound more. At self checkout it didn’t give the discount for what I grab out of the precut case. The young man at checkout said he couldn’t do the math. Then proceeded to make me wrong. The only problem was he considered me wrong right from the get go. X 3. The new person in deli, a older woman. She only affirm I was wrong.
    All of our local Safeway’s only sale 1 Pitcraft product by Boar’s Head, Slow Smoked Turkey. Then, I had to put up with the two of them making snide remarks about me and laughing. The worst customer service I have ever received at any Safeway. Poor CUSTOMER SERVICE. No work ethic. Do the math. This Safeway has lost my business forever.

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