Sign me up with a predatory loan company but I asked them not to sign me up with. The company had changed their name and we got signed up with them anyways. Sold me a warranty that would cover for $2,000, brought my truck into their shop and and was told the warranty will cover nothing and instead of owing $100 I now owe $600. When I called the shop the salesman told me there was nothing she could do about it, I asked for her manager that we talked to to call us and he never did.
If this is the service that you would like to have, file means spend your money here. I’ve had a much better time at Ken Fowlers.
Best car buying experience we’ve ever had! Came in with our 5 kids and felt so welcomed and taken care of. Got us a great deal too! Kerrigan and Kacey were so incredible to work with. They even found the cheapest APR for us for the cherry on top!
I had an excellent experience with Redwood Auto, thanks to the professionalism and care shown by Reggie and Casey. After dealing with an unexpected engine failure and being without a car for several weeks, I came in with specific needs and a tight budget. I really didn’t want to take on a car payment.
Reggie took the time to listen carefully, understood my situation, and worked quickly to find the right solution. Both he and Casey made the process smooth, transparent, and stress-free. They truly went above and beyond to help me get back on the road without overextending my budget.
I left completely satisfied and confident in my purchase. I wholeheartedly recommend Redwood Auto to anyone looking for honesty, professionalism, and genuine customer care.
I’ll start by saying I apologize for the length of this review but trust me worth every minute I spent to writing it.
I ran into an emergency late on Tuesday that required me to find a new vehicle. I called RW Auto Center at 8am in the morning wendesday after viewing some vehicles online; available at the lot. When I tell you from the moment we talked Casey was professional, knowledgeable, respectful, understanding and sooooo helpful.
He was in communication with my bank where I wanted my car loan from, kept me informed, worked with me on pricing, and offered to deliver the vehicle an hour and 45 minutes from the lot because I couldn’t leave my house.
Not only that but he informed me they need to pick up the car for smog, and they would loan me a car in order to service it. I mentioned the ac not blowing cold and may need a charge. The response I got was when we pick it up for smog well service the ac and anything you come across that is wrong. (Not once have I bought as in condition vehicle taken it off the lot and had a company offer to fix something I found wrong)
Hands down the quickest, easiest and upfront car service I have had in the 10 yrs of buying cars for myself and family.
Jon Burrows (Jonathan Burrows)
Sign me up with a predatory loan company but I asked them not to sign me up with. The company had changed their name and we got signed up with them anyways. Sold me a warranty that would cover for $2,000, brought my truck into their shop and and was told the warranty will cover nothing and instead of owing $100 I now owe $600. When I called the shop the salesman told me there was nothing she could do about it, I asked for her manager that we talked to to call us and he never did.
If this is the service that you would like to have, file means spend your money here. I’ve had a much better time at Ken Fowlers.
Hannah
Best car buying experience we’ve ever had! Came in with our 5 kids and felt so welcomed and taken care of. Got us a great deal too! Kerrigan and Kacey were so incredible to work with. They even found the cheapest APR for us for the cherry on top!
Trey Henson
I had an excellent experience with Redwood Auto, thanks to the professionalism and care shown by Reggie and Casey. After dealing with an unexpected engine failure and being without a car for several weeks, I came in with specific needs and a tight budget. I really didn’t want to take on a car payment.
Reggie took the time to listen carefully, understood my situation, and worked quickly to find the right solution. Both he and Casey made the process smooth, transparent, and stress-free. They truly went above and beyond to help me get back on the road without overextending my budget.
I left completely satisfied and confident in my purchase. I wholeheartedly recommend Redwood Auto to anyone looking for honesty, professionalism, and genuine customer care.
Kelsey Salm
I’ll start by saying I apologize for the length of this review but trust me worth every minute I spent to writing it.
I ran into an emergency late on Tuesday that required me to find a new vehicle. I called RW Auto Center at 8am in the morning wendesday after viewing some vehicles online; available at the lot. When I tell you from the moment we talked Casey was professional, knowledgeable, respectful, understanding and sooooo helpful.
He was in communication with my bank where I wanted my car loan from, kept me informed, worked with me on pricing, and offered to deliver the vehicle an hour and 45 minutes from the lot because I couldn’t leave my house.
Not only that but he informed me they need to pick up the car for smog, and they would loan me a car in order to service it. I mentioned the ac not blowing cold and may need a charge. The response I got was when we pick it up for smog well service the ac and anything you come across that is wrong. (Not once have I bought as in condition vehicle taken it off the lot and had a company offer to fix something I found wrong)
Hands down the quickest, easiest and upfront car service I have had in the 10 yrs of buying cars for myself and family.
1000% will be returning for future car needs.