Absolutely terrible experience at Roche Winery Downtown on July 25 around 2 pm. We were told we could sit anywhere, and the employee who checked us in said he would come by with water. He never did. No one ever came to our table to take our order, check on us, or even acknowledge us.

What made it even more frustrating was watching the same employee stop by to change and refill a dog’s water bowl while we were still sitting there waiting for service. A dog received attention before we did lol.

Meanwhile, we watched other guests who arrived after us get greeted, given water, and served immediately. As an Asian couple, the difference in treatment was hard not to notice and left us feeling singled out and unwelcome.

We eventually left without ever being served. Regardless of intent, this was unacceptable service and not the level of hospitality anyone should expect.

Just walked in and was able to get a table and do a tasting. Tom was great and ended up becoming a member.

Found and bought the last 2 bottles of this Goat Ranch Red. Had a great story…

This is our favorite tasting room around the Sonoma Plaza. It’s open earlier and later than most others in the area, the staff is friendly, the outdoor area is relaxing and comfortable, they have good wine and even beer now if you want to mix it up. Be sure to visit the winery proper about a ten minute drive south.