I’m extremely happy that I bank here Todd. The store manager of Ukiah Branch really helped me pull my credit together is where I have my car loan. My credit card. I really love Redwood Credit Union. I recommend it to anyone and everyone! Fedwood credit Union is the reason I’m able to be good at managing my money and managing my finances for both me and my husband!
Stole our money and charged us overdraw. Was checking account balance when I saw a fraudulent charge of over $200. Called and told them it was someone else. It was still pending when I called but they did not bounce it. Then they charged $30 for overdraw fees from the charge. Went in and tried to replace card but said I needed $5 for a new card. They said I didn’t have it because of the overdraw from the fraudulent charge. Will change banks as soon as possible and if you are thinking of opening an account here DONT. It’s been over 4 months and they have not reimbursed me.
I feel like their general services and policies are great, however, expect to wait in line up to 30 minutes for a teller to become available. Even with 4 tellers who appear to be working efficiently, i always end up waiting. This is a very popular bank and could benefit from a larger physical location and some additional staff.
I’ve been banking a Loooong Long time.
6 years ago I discovered RWCU, I’ve never experienced a bank or credit union like the Redwood credit union in Ukiah.
It is a dream come true.
They make me an my whole family feel special.
The Team at RWCU is so friendly and always accommodates us,
I have gotten to know them all pretty well and now we are on first name bases.
I appreciate everyone who works there so much.
It’s like a family.
Sincerely, SC
Toni Cantrell
I’m extremely happy that I bank here Todd. The store manager of Ukiah Branch really helped me pull my credit together is where I have my car loan. My credit card. I really love Redwood Credit Union. I recommend it to anyone and everyone! Fedwood credit Union is the reason I’m able to be good at managing my money and managing my finances for both me and my husband!
Red Trees
Stole our money and charged us overdraw. Was checking account balance when I saw a fraudulent charge of over $200. Called and told them it was someone else. It was still pending when I called but they did not bounce it. Then they charged $30 for overdraw fees from the charge. Went in and tried to replace card but said I needed $5 for a new card. They said I didn’t have it because of the overdraw from the fraudulent charge. Will change banks as soon as possible and if you are thinking of opening an account here DONT. It’s been over 4 months and they have not reimbursed me.
John Starrett
I feel like their general services and policies are great, however, expect to wait in line up to 30 minutes for a teller to become available. Even with 4 tellers who appear to be working efficiently, i always end up waiting. This is a very popular bank and could benefit from a larger physical location and some additional staff.
William Brewer
I’ve been banking a Loooong Long time.
6 years ago I discovered RWCU, I’ve never experienced a bank or credit union like the Redwood credit union in Ukiah.
It is a dream come true.
They make me an my whole family feel special.
The Team at RWCU is so friendly and always accommodates us,
I have gotten to know them all pretty well and now we are on first name bases.
I appreciate everyone who works there so much.
It’s like a family.
Sincerely, SC