Miguel has been wonderful helping me with my transition from another county to Sonoma. He’d also a personable and friendly guy. I appreciate all he has done for me.
I have had our insurance policies (auto, renters, life ins.) with State Farm for several years – switching to them after several poor customer service experiences with other insurances companies. Although I have never met Mr. Alfaro himself, I can attest to the impeccable service of his team – my most recent experience with Estela was no exception – Norma and Cecilia are also great! It is so wonderful to have a REAL human interactions with patient and knowledgeable staff – and not be sent to some far away call center with people reading off scripts!
It is always fast and easy to handle any claims, roadside assistance, coverage updates or adding new autos. They have handled a stolen catalytic converter and no fault accident claims brilliantly – always patient and kind throughout the process.
Keep up the good work and if you are considering Miguel Alfaro’s State Farm agency – don’t hesitate!
Phoebe is always a pleasure to work with, replies quickly and efficiently. I’ve been a customer for 10 plus years of this office and wouldn’t change a thing.
We have had a long and valued relationship with Miguel Alfaro and his staff. Recently, Estela Dominguez Romero went very much out of her way to help us navigate some tough insurance issues and was dogged in her pursuit of needed answers. Much appreciated!
Karen Figueroa Alvarez
They are always very helpful when needing assistance with any concerns I have.
don rose
Miguel has been wonderful helping me with my transition from another county to Sonoma. He’d also a personable and friendly guy. I appreciate all he has done for me.
Angel Lechon
I have had our insurance policies (auto, renters, life ins.) with State Farm for several years – switching to them after several poor customer service experiences with other insurances companies. Although I have never met Mr. Alfaro himself, I can attest to the impeccable service of his team – my most recent experience with Estela was no exception – Norma and Cecilia are also great! It is so wonderful to have a REAL human interactions with patient and knowledgeable staff – and not be sent to some far away call center with people reading off scripts!
It is always fast and easy to handle any claims, roadside assistance, coverage updates or adding new autos. They have handled a stolen catalytic converter and no fault accident claims brilliantly – always patient and kind throughout the process.
Keep up the good work and if you are considering Miguel Alfaro’s State Farm agency – don’t hesitate!
Karina Escamilla
Phoebe is always a pleasure to work with, replies quickly and efficiently. I’ve been a customer for 10 plus years of this office and wouldn’t change a thing.
Charles Pyle
We have had a long and valued relationship with Miguel Alfaro and his staff. Recently, Estela Dominguez Romero went very much out of her way to help us navigate some tough insurance issues and was dogged in her pursuit of needed answers. Much appreciated!