Mendo Mill ACE Hardware store is a place to visit if you’re looking for personal care in finding what you need for any of your home projects! The Associates go out of their way to help you find what you’re looki
ng for and will remain with you to make sure you complete your shopping satisfied with your purchases! I love the Home Town small businesses because they gov you that personal shopping experience.
I’m glad this store is here but cannot recommend ordering online or event through them for pickup. If it’s not in the store, I’d figure out a different way to go. Two times in a row I tried to order a part online for pickup at the store and both times I went to pick it up they looked at me like I had two heads, couldn’t find the part, and “had no record of it in the system.” Very frustrating in this day and age when we try to support local stores …
Haven’t had the best experience with the store as far as the kitchen cabinet area goes.
First thing-Tried to change the color of the cabinets a few weeks in and was told it was too late. Then surprisingly we received a notice they were delayed. Then the cabinets came in broken. They did compensate us however.
Second thing- Ordered inserts for utensils and Vince says he doesn’t recall that part of conversation. Not happy at all. Ineptitude
Terra of Mendo Mill Ukiah helped me greatly Friday to exchange some batteries that didn’t work. It became a complicated exchange, but she did everything in her power to smooth the way and make sure I got reimbursed. I am very grateful for her extra help! I have had very good experiences with the staff at this store in general, but she really shines out in her kindness & excellent customer care!
Shirley Kleim
Mendo Mill ACE Hardware store is a place to visit if you’re looking for personal care in finding what you need for any of your home projects! The Associates go out of their way to help you find what you’re looki
ng for and will remain with you to make sure you complete your shopping satisfied with your purchases! I love the Home Town small businesses because they gov you that personal shopping experience.
John Keleher
I’m glad this store is here but cannot recommend ordering online or event through them for pickup. If it’s not in the store, I’d figure out a different way to go. Two times in a row I tried to order a part online for pickup at the store and both times I went to pick it up they looked at me like I had two heads, couldn’t find the part, and “had no record of it in the system.” Very frustrating in this day and age when we try to support local stores …
Debra Hudson
Haven’t had the best experience with the store as far as the kitchen cabinet area goes.
First thing-Tried to change the color of the cabinets a few weeks in and was told it was too late. Then surprisingly we received a notice they were delayed. Then the cabinets came in broken. They did compensate us however.
Second thing- Ordered inserts for utensils and Vince says he doesn’t recall that part of conversation. Not happy at all. Ineptitude
Cristina Simpson
Terra of Mendo Mill Ukiah helped me greatly Friday to exchange some batteries that didn’t work. It became a complicated exchange, but she did everything in her power to smooth the way and make sure I got reimbursed. I am very grateful for her extra help! I have had very good experiences with the staff at this store in general, but she really shines out in her kindness & excellent customer care!
Bill PEARCE
Love this place! Great selection of lumber, better quality than home Depot, higher prices, but you get what you pay for!