Lock Box Storage

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2031 Eich Rd, Eureka, CA 95503, USA
3.8
39 reviews
  • Ed Johnson

    Keep having issues with them processing my Autopay and instead of calling me either time they’ve let it go on for months while occurring late/lien fees and locking me out. After the first time I asked them to call me if anything like that were to happen again, they didn’t andbi just found a lock on my unit again . FIND SOMEPLACE WITH BETTER MANAGEMENT, THEY AIN’T IT.

  • Rael Schulman

    Came during business hours twice to rent a unit. No one here both times. Reservation was made online but cant be completed without staff. Staff doesnt return phone calls, emails, or show up to work during business hours. The photo poated was taken just before 11:30am on a Thursday morning.

  • Felicia Crosswhite

    Their staff is extremely hard to get a hold of they absolutely will not return your calls in any form of an emergency situation whether after office hours or not. I’m currently sitting with no power in my unit and no lights where I can’t navigate anything inside my unit and they don’t return their calls they don’t respond to messages and when they do they tell you that they’re going to fix the problem and then when you come out it’s not fixed I recommend pretty much anywhere else.

  • Warren Wong

    Worked for me, shout out to Michael for helping me get set up. I like that it’s in the foggy part of town, just cool for me. No complaints, everything has been safe and as promised. Thank you very much!

  • Sara Smith

    The staff are very nice. My only issue is the payment method. The office closes before I’m off work and 9 out of 10 times I call to pay, the phone line is busy or no one answers the phone. Wish I could just pay online like most places.

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