From beginning to end, my experience at Kia of Marin was refreshingly easy, honest, and completely hassle free. There was no prompting, no sales pressure, and none of the uncomfortable back and forth that can make buying a car exhausting. Everything felt straightforward and transparent.

Austin Johnson was exceptional. He was relaxed, kind, knowledgeable, and genuinely informative without ever making me feel pressured to make a decision. He gave me the space to consider my options, answered my questions clearly, and made the entire experience feel comfortable and respectful. It was wonderful to work with someone who understands that great customer service does not require a hard sell.

The dealership itself is clean, safe, welcoming, and very conveniently located near restaurants and shopping, which makes the entire experience even easier.

If you are looking for a dealership where you can feel comfortable, respected, and informed, I highly recommend Kia of Marin. And if you have the opportunity to work with Austin Johnson, even better. He represents exactly what a car buying experience should be: relaxed, honest, professional, and kind.

Five stars all around.

This was easily the best experience I’ve had with a car dealership so far.

Gavin was the salesperson I worked with, and he was friendly, laid-back, and absolutely no-pressure. I had already decided on the Kia Telluride HEV and just wanted to make sure the numbers matched what we had agreed to. Everything was straightforward. There were no markups, I got their advertised Kia Finance rate, and just no nonsense.

I’ve been to dealerships where the experience felt like a long game of back-and-forth between the salesperson, finance manager, and everyone else. I’ve seen numbers change, terms increase, and the whole process drag on for 5 or 6 hours while you feel like you’re being worn down. There was none of that here. The whole experience was pleasant, transparent, and honestly, it felt like how buying a car should be.

Chris in Finance was also great to work with. We did not end up buying the additional options he presented, but he was pleasant, respectful, and honest with his recommendations, which I really appreciated.

We were there for about 2-3 hours, and some of that delay was on my end due to issues wiring money. Even through that, everyone was kind and patient.

Overall, this was one of the easiest, most comfortable dealership experiences I’ve had. No pressure, no games, and everything was exactly as agreed. I would highly recommend them.