TL Tillett’s Automotive, Inc.
- 1426 Petaluma Hill Rd, Santa Rosa, CA 95404, USA
- (707) 527-7615
Jim Bone Auto Group
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1255 Santa Rosa Ave, Santa Rosa, CA 95404, USA
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- 1235 Santa Rosa Ave, Santa Rosa, CA 95405, USA
- (707) 234-4097
Depaz Auto Sales
- 1223 Petaluma Hill Rd, Santa Rosa, CA 95404, USA
- (707) 527-9036
keren colsten
I took my Kia Niro EV in for it’s maintenance check. When I called to schedule I asked what services would be performed and I was told the would check the battery, the fluids, check the brakes and tires.
I already had the tires rotated elsewhere and changed the cabin filter on my own. So all they did was fill the windshield washer fluid, check the brakes and battery and 15 minutes and $81 later my car was good to go.
What a ripoff!
John Roszkowiak
They have lost my five star rating, will no longer use them to service my car. The staff is not trained and double billed me a packaged service. I called and the new service manager made good on the overcharge but it took my time to work with them to resolve. They are also condescending to my wife, she took the car to resolve a issue with the tire sensor, was in the waiting room and they called me about the issue and would not talk to her. I told them that a wrong as could be and made them go talk to her. They acted like it was the 1950’s and women do not know anything. Just all wrong! They could not resolve the senor issue, stated they did not have the ability to determine which time was causing the issue. Really they are a full service dealer shop. I took it my local shop and they found it and resolved it in an hour. They had all of the right tools.
Kanan Best (DigitalEyeOfTheLens)
Honestly Jim Bone helped me keep things running. They got me into amazing car for the right price when I needed it most. I can’t thank them enough.
Michael Abegglen
I purchased my used van from here and use the service department for the major work on my van. I absolutely am satisfied with the department. Mitch R. Is the service rep. And he is fantastic. He works with you, gives the information and let’s you choose. He doesn’t push any which way. If you have Nissan and need work done come here, you will be taken care of.
Glen Hurley
This is a very pleasant place to take a vehicle. The staff seems very knowledgeable and they give you a tour of the place so you know where everything is while you wait. Afterward, you get a free car wash at the place next door. This was my first service call for my vehicle and everything went great!