No pressure from the whole team, truck was delivered really fast. I felt like they treated us as if we were their only priority. They even stayed late to help us set up the Ford app. An overall a great experience.
I have used Crown Ford for any regular maintenance service, as well as unexpected repairs while visiting family in Redding, Ca.
Rick Taylor, and Eric Loncarich Both service advisors
Have always been professional, knowledgeable, as well as informative during service needs.
Service and repairs have been completed with total satisfaction. Thank you Mechanics .
I appreciate their consistency in the above mentioned characteristics.
I strongly recommend Crown ford for your service needs
We were on vacation visiting family when the transmission went out in our Expedition 19 miles north of Redding. We called Ford’s roadside assistance and got the ball rolling. I still needed a way to get my family to the dealership. My wife is in a wheelchair and we have 3 kids. The tow company suggested I call the dealership and see if there was something they could do. After a couple of phone calls to the sales manager Steve Jr, Steve Sr., the owner of the dealership, came right up in his personal vehicle and picked up my wife and kids and brought them to the dealership. Between Steve Sr., and Steve Jr., they turned a bad trip into a good trip. They rented us a nice new Expedition to travel on to our destination. Also a shout out to Rick and the service department who did an excellent job of getting the ball rolling and getting our vehicle repaired in a very timely manner. I would recommend these folks for any of your vehicle needs. I don’t know many dealerships that would go above and beyond as much as they did to take such good care of us. Thank you Steve Sr, and Steve Jr for everything!
We had a great, non-pressure experience with Debbie at Crown Ford. Our son purchased his first vehicle and Debbie was fair and considerate. She even called the next day to check in. The owner, Steve Roberts, reached out after our son had a question and took care of his answers. We would completely trust Crown with our next purchase. Excellent customer service!
Zack Wears
No pressure from the whole team, truck was delivered really fast. I felt like they treated us as if we were their only priority. They even stayed late to help us set up the Ford app. An overall a great experience.
Steve David
I have used Crown Ford for any regular maintenance service, as well as unexpected repairs while visiting family in Redding, Ca.
Rick Taylor, and Eric Loncarich Both service advisors
Have always been professional, knowledgeable, as well as informative during service needs.
Service and repairs have been completed with total satisfaction. Thank you Mechanics .
I appreciate their consistency in the above mentioned characteristics.
I strongly recommend Crown ford for your service needs
Thank you Rick, and Eric, and Crown Ford
Steve David
Jonathan Smith
We were on vacation visiting family when the transmission went out in our Expedition 19 miles north of Redding. We called Ford’s roadside assistance and got the ball rolling. I still needed a way to get my family to the dealership. My wife is in a wheelchair and we have 3 kids. The tow company suggested I call the dealership and see if there was something they could do. After a couple of phone calls to the sales manager Steve Jr, Steve Sr., the owner of the dealership, came right up in his personal vehicle and picked up my wife and kids and brought them to the dealership. Between Steve Sr., and Steve Jr., they turned a bad trip into a good trip. They rented us a nice new Expedition to travel on to our destination. Also a shout out to Rick and the service department who did an excellent job of getting the ball rolling and getting our vehicle repaired in a very timely manner. I would recommend these folks for any of your vehicle needs. I don’t know many dealerships that would go above and beyond as much as they did to take such good care of us. Thank you Steve Sr, and Steve Jr for everything!
Cari Rodriguez
We had a great, non-pressure experience with Debbie at Crown Ford. Our son purchased his first vehicle and Debbie was fair and considerate. She even called the next day to check in. The owner, Steve Roberts, reached out after our son had a question and took care of his answers. We would completely trust Crown with our next purchase. Excellent customer service!