Carmen’s La Hacienda

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Location

5025 Redwood Dr, Rohnert Park, CA 94928, USA
4.3
134 reviews
  • Eric Pratoussy

    Food was really tasty and the staff were attentive and friendly. While enjoying our meal, our server asked us on several occasions if we needed refills on our drinks or more chips and salsa. Will definitely come here again.

  • Anthony Felli

    Great food, had the birria plate – was great. Fish tacos, same thing. Daughter had carnitas tacos. Food really was great, fair price. Inside is a little sterile for a Mexican restaurant, uncomfortable chairs, shiny penny restaurant, I just prefer a little authenticity. Will definitely come back.

  • Stephanie

    We have been here a few times over the years and usually have a good experience. Love stopping by when I am in the area. The portions are definitely large and the food is consistently tasty. My husband usually gets the torta and I normally order the burrito bowl or tacos. This visit we switched it up and shared the breakfast burrito since it was early and it was really good. Service was friendly and the food came out fresh. Overall a solid spot for Mexican food and worth checking out if you are nearby.

  • Sabrina Alverio

    I really wanted to like this place but after 4+ orders half in person and half through door dash they never seemed to get it right.

    I spoke with the manager after my last experience telling the they messed up our order so many times that it was extremely frustrating. The last experience i asked for no sour cream on the nachos i was very clear. Well they put sour cream. I asked for extra sauce, onions tomatoes and cilantro (which they charged me four dollars extra) which is fine but if you are going to charge for it then make sure its what i asked for. Hardly any sauce and definitely not extra onions, tomatoes or cilantro. Looked like the normal amount they give and charged me four dollars more.

    So the manager apologized and said next time you come in the burrito will be on us and he was very apologetic. He said there will be a note upfront.

    Well i go in to order some food let the lady know what the manager had told me and to my surprise there was no note and they didn’t honor it. They called the manager no response. I told them i was upset and to please have the manager reach out tomorrow. Im still waiting on the phone call..

    I decided to still order give them another shot. I ordered my food and paid .. and they still messed up up my order when i asked for no pico and sour cream on my nachos they put sour cream. Smh. Had to remake it.

    Since this establishment simply cant honor their WORD and always mess up my orders i will not be returning.

  • Dave Smith

    Nice little Mexican place. Good chips and salsa. Service was a little slow but in their defense it got busy and only two servers. I had the taco salad which was a little small, it surprisingly filling.

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