Awesome shop and adorable shop dog! My artwork was re-matted while I waited and looks amazing. Affordable too! I’m a fan. This is a wonderful shop.

Had to wait for 25 minutes before I was addressed while the owner held an uncomfortable conversation with the customer in front of me. When I went to pick up the Matt board I ordered I commented that I thought I wanted 26” instead of 24”. I was wrong and I added “ I honestly don’t remember I could be wrong” she replied “ I have been measuring things for 30 years and here is the order form with the measurements you requested, again I agreed and also agreed to pay regardless. Frustrated I said firmly “I know that. She aggressively said “I don’t like your attitude “, I reminded her she made me wait 25 minutes while she held a conversation and I didn’t particularly like the way I was being treated and she said “if you needed help you should have spoken up. I replied I didn’t want to interfere and quite frankly that should never be the customers responsibility. She then continued yelling at me adding “the customer is not always right”. I paid and left and told her I would not be returning. She yelled me out the door GOOD! Upon returning home I further inspected my Matt and realized that what I had thought was a black core that I just didn’t notice when I initially picked it out was in fact some kind of black marker she ran sloppily along the entire inside bevel. I did not request nor approve this alteration and after handling the mat I released that the marker she used was bleeding all over my hands and smudging everything I touched, rendering the mat unusable as it would damage any artwork it touched. So as from as much as a place of love I can muster after that experience I want you and any one who reads this to know, you have failed me. You have failed me as business owner, as a craftsperson, and as a member of the community.