Just placed an order, worst customer service by far. The lady I spoke to showed extreme disrespect. Food isn’t the best, which just makes me furious. Don’t EVER visit this disgusting restaurant.
Called and placed a take out order with the Manager/owner Lyn was given a total over the phone. Went to pick up my order to learn she had marked the price over $30. When I asked why such a price difference from what’s listed on their website and also in their store, she stated those prices are 3yrs old. I’ve never seen such horrible customer service in the food industry, the price was besides the point, the dishonesty and attitude that she gave …will never be a returning.
truthfully I dont understand the hype. Service was so slow we almost got up and left before we even got our food. the seafood tasted a bit off and honestly not that fresh for a place that calls itself a steam house. the waiter forgot our drink order twice and then acted like it was no big deal. prices were way too high for what you actually get on the plate. not coming back again.
Food is good overall but they skimp you on the meat and try to fill you up with sides such as rice. My chicken was majority onions and I was a little disappointed :/ for a 16 dollar entree I thought there would be at least a decent amount of meat compared to rice. Also just a recommendation for the business there should be an option to have multiple entree options compared to just getting the one per meal. Again, not bad food just not sure if it’s worth the price.
The last 2 times I’ve come here I order sea food boils that cost well over 200$ and they forget to ad things I paid for to the order like corn eggs etc. The first time it happened I called and they said they would give me a credit for the next time. Next time came and I received no credit and then they did the exact same thing again! When I called to fix it they offered the same “credit” when I said no the last time you guys said you would give me a credit I never got it I just want a refund to the card used of the missing items I didn’t receive. They said they would talk to the owners/management and get back to me. Never received a refund for the missing items and never got a call back. This is straight theft. Also they never package the seafood boils properly in bags they just pile it up in a flimsy tray that leaks all over my car every time!
Jack Peterson
Just placed an order, worst customer service by far. The lady I spoke to showed extreme disrespect. Food isn’t the best, which just makes me furious. Don’t EVER visit this disgusting restaurant.
Deimos Siege
Called and placed a take out order with the Manager/owner Lyn was given a total over the phone. Went to pick up my order to learn she had marked the price over $30. When I asked why such a price difference from what’s listed on their website and also in their store, she stated those prices are 3yrs old. I’ve never seen such horrible customer service in the food industry, the price was besides the point, the dishonesty and attitude that she gave …will never be a returning.
Bahm Sealy
truthfully I dont understand the hype. Service was so slow we almost got up and left before we even got our food. the seafood tasted a bit off and honestly not that fresh for a place that calls itself a steam house. the waiter forgot our drink order twice and then acted like it was no big deal. prices were way too high for what you actually get on the plate. not coming back again.
Alyssa Guice
Food is good overall but they skimp you on the meat and try to fill you up with sides such as rice. My chicken was majority onions and I was a little disappointed :/ for a 16 dollar entree I thought there would be at least a decent amount of meat compared to rice. Also just a recommendation for the business there should be an option to have multiple entree options compared to just getting the one per meal. Again, not bad food just not sure if it’s worth the price.
Benjamin Moore
The last 2 times I’ve come here I order sea food boils that cost well over 200$ and they forget to ad things I paid for to the order like corn eggs etc. The first time it happened I called and they said they would give me a credit for the next time. Next time came and I received no credit and then they did the exact same thing again! When I called to fix it they offered the same “credit” when I said no the last time you guys said you would give me a credit I never got it I just want a refund to the card used of the missing items I didn’t receive. They said they would talk to the owners/management and get back to me. Never received a refund for the missing items and never got a call back. This is straight theft. Also they never package the seafood boils properly in bags they just pile it up in a flimsy tray that leaks all over my car every time!