Organized friendly process to make an appointment. Dean was on Time for appointment next day. Dean was knowledgeable, friendly and a pleasure to have on our home. We will recommend to all we know. Thank you for making the experience so positive.
Electrolux scheduled a repair with Smart Tech for my washing machine that was not working. I got a repair window. And then shortly before the service, I got a call from Smart Tech letting me know they couldn’t honor the original date and reschedule it. A nice repair technician came (Richard) but he just went through the main control board to run diagnostics and said everything looked fine. Note, Electrolux online help previously had me checking codes (which cleared them). After he left, the machine started having the same non-draining problem. Called back and person on the phone said they would order a part (new drain pump) and then reschedule. A couple weeks later I call back and they say they haven’t ordered part and will check with service tech again. After I call back again after being ignored for a few days I can’t reach them by phone and they send a text saying to just call Electrolux back. Totally useless and a waste of my time. Over a month later and my machine still doesn’t work.
Excellent service from the first text! Had an appointment right away. Richard came out and fixed our oven. Communication was the best. Will definitely use Smart Tech Appliance Repair for any appliances that need repair in the future.
I’m very happy with the service I received from Chris at Smart Tech Appliance. Very nice guy! He did everything he could to help find a part for my dryer, even searching the internet for the Samsung part. Unfortunately, the part was nowhere to be found. I thank him so much for all of his efforts and highly recommend him for your appliance services.
Chris did an amazing job. He showed up early and looked at my stove top. Turned out the igniters weren’t working. He showed me how to clean then and what to do to maintain them myself. Super friendly and helpful. Definitely recommend his services
Jo Sprawls
Organized friendly process to make an appointment. Dean was on Time for appointment next day. Dean was knowledgeable, friendly and a pleasure to have on our home. We will recommend to all we know. Thank you for making the experience so positive.
Stephen Ingalls
Electrolux scheduled a repair with Smart Tech for my washing machine that was not working. I got a repair window. And then shortly before the service, I got a call from Smart Tech letting me know they couldn’t honor the original date and reschedule it. A nice repair technician came (Richard) but he just went through the main control board to run diagnostics and said everything looked fine. Note, Electrolux online help previously had me checking codes (which cleared them). After he left, the machine started having the same non-draining problem. Called back and person on the phone said they would order a part (new drain pump) and then reschedule. A couple weeks later I call back and they say they haven’t ordered part and will check with service tech again. After I call back again after being ignored for a few days I can’t reach them by phone and they send a text saying to just call Electrolux back. Totally useless and a waste of my time. Over a month later and my machine still doesn’t work.
Polly Cavner
Excellent service from the first text! Had an appointment right away. Richard came out and fixed our oven. Communication was the best. Will definitely use Smart Tech Appliance Repair for any appliances that need repair in the future.
Charlotte Frese
I’m very happy with the service I received from Chris at Smart Tech Appliance. Very nice guy! He did everything he could to help find a part for my dryer, even searching the internet for the Samsung part. Unfortunately, the part was nowhere to be found. I thank him so much for all of his efforts and highly recommend him for your appliance services.
Cheng Saechao
Chris did an amazing job. He showed up early and looked at my stove top. Turned out the igniters weren’t working. He showed me how to clean then and what to do to maintain them myself. Super friendly and helpful. Definitely recommend his services