Worst doctors office ever nobody answers the phone when you call goes straight to voice-mail don’t return calls rude.The service there is the worst ever they schedule 2 and 3 patients at the sametime with one doctor being there.

I switched to this doctor because I needed a person who made me feel that they were listening to the problems that I was having and a doctor who did not have a problem with doing paperwork. Her office is located at the back of the main buildings on Park in Alameda. There is a parking lot across from her office that has parking meters. Her office is always clean and organized and the wait isn’t too long with my scheduled appointments. She listens to her patients and takes her time to evaluate them to make sure she’s giving the best of care. As a doctor, she makes me feel as if she hears what I’m saying and she cares about what I’m saying.

If I could give her 0 Stars, I would. Had a horrible experience coming in with my father with dementia and medical complications from it.

DO NOT SEE THIS DOCTOR IF YOU HAVE NO INSURANCE OR YOU OR A LOVED ONE HAS MEMORY LOSS, ALZHEIMERS, OR DEMENTIA

1 – the desk staff was incredibly rude
2 – my father didn’t have insurance so we paid out of pocket and we were repeatedly shamed for it (we spent 3 hours on the phone earlier that day trying to sort out insurance, explained this multiple times and where we were in the process, they never listened)
3 – Dr. Khade does not know how to communicate with people with dementia or memory loss. She asked rapid-fire questions at a rate normal people would have trouble understanding, let alone someone with dementia. It’s like she didn’t want him to accurately answer her questions.
4 – She had ideas for a treatment plan, but barely explained what the process would entail, only that it would be impossibly expensive without insurance
5 – She very condescendingly explained to us what Medi-Cal is and that there are ways that exist to pay for treatment – the last time my dad saw her he HAD Medi-Cal, and this would have shown in her records.
6 – the enforcement of COVID safety guidelines and social distancing was inconsistent. There is no way anyone sitting in the lobby could have sat 6 feet away from each other. Yet, when my father was in the appointment, and tried to push his chair closer to be able to hear what Dr. Khade was saying, she told him he couldn’t because of social distancing. She had to get closer to him to perform an examination anyways so the logic behind this doesn’t make sense to me.