Creedon Center For Advanced Wound Care
- 815 Atlantic Ave, Alameda, CA 94501, USA
- (510) 535-7434
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1411 E 31st St, Oakland, CA 94602, USA
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Dr. Robyn G. Young, MD
- 985 Atlantic Ave #300, Alameda, CA 94501, USA
- (510) 748-5363
Dr. Nicholas Pirnia, MD
- 815 Atlantic Ave, Alameda, CA 94501, USA
- (510) 535-7363
Bailey Rodriquez
Overall Healthcare was decent, some good nurses and the surgeons are great and know what theyre doing, however patient care and customer service is awful. Coming out of surgery they dont allow someone to be present when waking and getting after care instructions. They will give instructions while patient isnt fully out of anesthesia and pain meds and get rude when they need to call and confirm aftercare. They didnt provide all the paperwork needed and promised and blame you and are incredibly rude when trying to request the needed documentation. They say up to days to receive a workers letter and refuse to get you in contact with someone who will actually help. If you can choose other Healthcare you should.
Ozzy Bonzie
Woke up at 6am. Got to Kaiser at 9am. Sat there until 1pm before finally being called in. Then waited AGAIN until almost 3pm just for the doctor to tell me I was apparently supposed to be on the seventh floor the entire time.
So let’s talk about the level of incompetence here.
Three different staff members talked to me. Multiple people read my paperwork during triage. Not one person caught that I was in the wrong place for SIX HOURS. Then the doctor says, “They should have told you that,” like that magically gives me my entire day back.
And after wasting basically a full work shift of my life, the grand solution was: “Call tomorrow at 7am and see if there’s a same-day appointment available.”
SEE if there’s one available.
Not even an appointment. Not even help. Just wake up early and gamble another day of your life because this hospital cannot get its own staff on the same page.
Some people can’t afford to play these games. Some of us don’t have endless gas money, endless free time, or comfortable homes to go back to while the hospital figures itself out. I’m homeless, working constantly, and still showed up doing everything right. Meanwhile the people actually getting paid couldn’t even manage to direct me to the correct floor.
This place operates like nobody values patients as actual human beings. Your time means nothing to them. Your schedule means nothing to them. Your struggle means nothing to them.
Six hours wasted because nobody bothered paying attention.
If this is how badly they handle basic communication, I would never trust this place with anything serious.
Sarah Corinne Be Mackin'
I have received care from multiple departments at this hospital; however, one department stands out for its consistently exceptional quality of care. The Bridge Clinic demonstrates a rare combination of clinical excellence and a genuinely compassionate, nonjudgmental bedside manner.
The providers in this clinic make thoughtful, impactful decisions that meaningfully improve patients’ lives, including my own. Their approach reflects both professionalism and a deep, versatile understanding of the complexities surrounding substance use and related medical and psychological concerns.
For individuals facing challenges related to drug use, substance use disorder, medication management, harm reduction, or substance-induced mental health conditions, the Bridge Clinic offers prompt and effective support. Their team prioritizes patient comfort and delivers care with urgency, respect, and expertise.
If you or someone you care about is dealing with drug use, substance use disorder, medication issues, self harm, psychosis related to drug use, disordered eating or something similar, I truly believe the Bridge Clinic is your best starting place. They respond quickly, with kindness, and with the immediate goal of helping you feel safe and comfortable. Don’t hesitate
MoMu Ali Khan
The receptionist and staff are so nice and helpful. I take my dad here for his appointments and they always treat him with kindness. The nurse practitioner in the adult medicine clinic was also wonderful. She took her time and explained everything in detail. It is so different and refreshing compared with our visit to another hospital where doctors were in a hurry.
Lisa McCaskill
I am so impressed with the care my mother is receiving at Highland Hospital! Her multidisciplinary team of doctors, surgeons, PAs and nurses are thorough and compassionate. They have kept me informed through the entire process. Thank you!