Bautista Sonia R DDS

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Ubicación

1773 Harrison Ave, Eureka, CA 95501, USA
3.9
66 reviews
  • lissa uselton

    Never would I ever recommend this dentist. Took me nine months to get my Dentures. The material that my dentures were supposed to be was not what I got. I paid for gas and only got it the last five minutes of the procedure pulling five teeth. It was a horrible experience traumatized me for life.

  • Carla Montenegro Pérez

    I had to cancel my appointment by email since they don’t answer the phone and they called me to say the won’t reschedule because I cancelled by email… it was my first appointment as a new patient and that’s how they treated me.

  • Joy Sabia

    I cannot say enough nice things about Dr Bautista and her staff. They are so prompt with returning phone calls, getting me in to see the doctor, setting time aside for emergencies and placing referrals. The staff is kind, compassionate and nonjudgmental and they truly care about their patients. They are all knowledgeable in their roles, gentle in their work, understanding about the fear of dental work, and have made all my experiences with them wonderful. Thank you, Dr Bautista and your team!!

  • Jenny Hughes

    I had an excruciating time dealing with this office. I don’t even know where to begin. They rescheduled an appointment I had without contacting me. On multiple occasions, after confirming insurance information with the front desk, my bills were a LOT more than discussed. The X-rays took forever and the person doing them scraped the hell out of my mouth. After I decided I would not be going here any longer, it took me MONTHS to pay my bill. I went to their office FOUR times to pay it, during their posted business hours, and arrived to a locked door. I tried calling. I left messages. The receptionist is unprofessional, unhelpful, and uncaring.
    While I was still a patient I had a proposed treatment plan printed up so I could show it to my new dentist. I was told I had two cavities approaching root canal status that needed to be addressed ASAP and a third that wasn’t as serious. I had my “cavities” examined today by another dentist. I don’t even have cavities, let alone a need for any root canals. I just needed some sealant.
    I have been anxious for months about these “root canals” I was probably going to need. Turns out this dentist is just a scam artist and I don’t even have cavities.
    Do not waste your time or money here. I know there are hardly any options in Humboldt, but this place isn’t worth it.

  • Clint Pogue

    With this dentist, you are trading a toothache for a headache. The office staff are inept and unhelpful.

    The front desk said “sounds like you need a root canal” after I mentioned tooth sensitivity. I had major anxiety after this until the dentist said nothing about needing a root canal. The person imaging my teeth was so bad at it that the dentist had to redo it, which is an unpleasant experience to begin with.

    Regardless, it is difficult to get dental care here so l had made arrangements to increase my dental coverage and get work done with it before they stopped taking it. In November, I made these arrangements with the front desk staff who assured me I would be able to get my work done before they stopped taking my insurance. When I called to make the appointment the front desk informed me that they stopped taking my insurance already (January).Now I’m out double the cost in dental insurance. My whole experience with this office was unpleasant and unprofessional.

    Unless you have no other option, this is a good place to avoid.

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